Small Business Lending Specialist , Perth WA

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Small Business Lending Specialist your role is to provide lending solutions to a high-volume large portfolio of unmanaged, new and existing small business customers. ANZ’s Small Business Banking area is an exciting business providing a full range of solutions to small businesses around Australia. Our customer focused proposition and enthusiastic, committed team has helped generate significant growth and we now have a number of opportunities for business to business sales professionals to join us and help build our success further. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. Role Type: Permanent Role Location: 240 St Georges Terrace, Perth WA 6000 Work Hours: Full-time, 40 Hours/week What will your day look like? As a Small Business Lending Specialist you will be responsible for : • Accepting inbound call or appointment requests in a timely manner to meet customer experience SLAs and objectives. • Engaging in outbound customer calls to help facilitate customer lending and discover additional customer needs. • Providing appropriate lending solutions to business customers using a strong knowledge of credit assessment/management and ANZ lending policies/procedures. • Building and maintaining strong internal and external networks. • Meeting and exceeding performance targets. • Planning and prioritisation of work to achieve an effective sales momentum. • Managing referrals to specialist teams. What will you bring? o grow and be successful in this role, you will ideally bring the following: • Relationship Management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes. • Business Development: The activity of partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value. • Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs. • Credit Analysis: The ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors such as character, capital, capacity to repay, collateral (security) and conditions (the 5Cs of credit). • Fulfilment: The end-to-end execution of a process, or part thereof, to achieve a customer or end user outcome. • Ability to understand customer ambitions and help them realise their business growth and development goals. • Proficient in credit assessment and management. You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods. To find out more about working at ANZ, visit . You can apply for this role by visiting ANZ Careers and searching for reference number 125859 . Job Posting End Date 19/11/2026, 11.59pm, (Melbourne Australia)