Smart Optimal Solutions Coach/Case Manager

Job description

### Empower Individuals. Strengthen Communities. Create Lasting Change. Are you passionate about helping people achieve stability, build confidence, and access the resources they need to thrive? Join **East Bay Community Action Program (EBCAP)** as a **Smart Optimal Solutions (SOS) Coach** and play a meaningful role in supporting individuals and families on their path toward self-sufficiency. In this rewarding position, you'll provide personalized coaching, connect clients with valuable community resources, and help create positive outcomes that strengthen our communities. ## Job Description As a Smart Optimal Solutions Coach, you will work closely with participants in the LIHEAP Program, providing one-on-one assessments, ongoing case management, and personalized support. You'll help individuals and families identify goals, improve financial stability, learn energy-saving practices, and connect with workforce development opportunities and other community resources. This position also serves as an important link between EBCAP, community partners, and participants by supporting outreach efforts, developing educational workshops, tracking program data, and helping ensure services are delivered effectively and efficiently.