SmartCOMM Developer

We are seeking experienced SmartCOMM Developers to design, develop, implement, and support enterprise customer communication management (CCM) solutions using the Smart Communications platform. The ideal candidate will have strong experience in developing customer correspondence, document generation, template design, and integration with enterprise systems.Key Responsibilities: Develop and customize interactive, batch, and on-demand communications.Design, develop, and maintain customer communication solutions using SmartCOMM (Smart Communications).Create and manage communication templates, forms, letters, statements, and customer correspondence.Work closely with business analysts and stakeholders to understand communication requirements.Configure business rules, content libraries, reusable templates, and document workflows.Integrate SmartCOMM solutions with upstream and downstream enterprise applications.Participate in requirement analysis, design discussions, development, testing, and deployment activities.Troubleshoot production issues and provide timely resolutions.Perform code reviews and ensure adherence to development standards and best practices.Support migration, upgrade, and enhancement initiatives within SmartCOMM environments.Collaborate with QA teams during testing cycles and defect resolution.RequirementsExperience : 6 years to 12 yearsStrong hands-on experience with Smart Communications (SmartCOMM) platform. Experience in SmartCOMM template design and development. Knowledge of document composition and customer communication management (CCM) concepts. Experience with data mapping and document generation processes. Understanding of XML, XSD, XSLT, XPath, JSON, and related technologies. Experience in creating correspondence, statements, notices, and customer-facing communications. Expertise in SmartCOMM Designer and Developer tools.BenefitsCompetitive compensation and benefits package:Competitive salary and performance-based bonusesComprehensive benefits packageCareer development and training opportunitiesFlexible work arrangements (remote and/or office-based)Dynamic and inclusive work culture within a globally renowned groupPrivate Health InsurancePension PlanPaid Time OffTraining & DevelopmentNote: Benefits differ based on employee level.About CapgeminiCapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.https://www.capgemini.com/us-en/about-us/who-we-are/

We are seeking experienced SmartCOMM Developers to design, develop, implement, and support enterprise customer communication management (CCM) solutions using the Smart Communications platform. The ideal candidate will have strong experience in developing customer correspondence, document generation, template design, and integration with enterprise systems.

Key Responsibilities:

• Develop and customize interactive, batch, and on-demand communications.
• Design, develop, and maintain customer communication solutions using SmartCOMM (Smart Communications).
• Create and manage communication templates, forms, letters, statements, and customer correspondence.
• Work closely with business analysts and stakeholders to understand communication requirements.
• Configure business rules, content libraries, reusable templates, and document workflows.
• Integrate SmartCOMM solutions with upstream and downstream enterprise applications.
• Participate in requirement analysis, design discussions, development, testing, and deployment activities.
• Troubleshoot production issues and provide timely resolutions.
• Perform code reviews and ensure adherence to development standards and best practices.
• Support migration, upgrade, and enhancement initiatives within SmartCOMM environments.
• Collaborate with QA teams during testing cycles and defect resolution.

Requirements

Experience : 6 years to 12 years

Strong hands-on experience with Smart Communications (SmartCOMM) platform.

Experience in SmartCOMM template design and development.

Knowledge of document composition and customer communication management (CCM) concepts.

Experience with data mapping and document generation processes.

Understanding of XML, XSD, XSLT, XPath, JSON, and related technologies.

Experience in creating correspondence, statements, notices, and customer-facing communications.

Expertise in SmartCOMM Designer and Developer tools.

Benefits

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/

Get the future you want At Capgemini, we are driven by a shared purpose: Unleashing human energy through technology for an inclusive and sustainable future.Technology shapes the way we live our lives. How we work, learn, move and communicate. That means our technology expertise, combined with our business knowledge, does more than help you transform and manage your business. It can help you realize a better future and create a more sustainable, inclusive world.It’s a responsibility we don’t take lightly. That’s why, since our inception more than 50 years ago, we have always acted as a partner to our clients, not a service provider. A diverse collective of nearly 350,000 strategic and technological experts across more than 50 countries, we are all driven by one shared passion: to unleash human energy through technology.As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society at large. From advancing the digital consumer experience, to accelerating intelligent industry and transforming enterprise efficiency, we help you look beyond ‘can it be done?’ to define the right path forward to a better future.

Get the future you want

At Capgemini, we are driven by a shared purpose: Unleashing human energy through technology for an inclusive and sustainable future.

Technology shapes the way we live our lives. How we work, learn, move and communicate. That means our technology expertise, combined with our business knowledge, does more than help you transform and manage your business. It can help you realize a better future and create a more sustainable, inclusive world.

It’s a responsibility we don’t take lightly. That’s why, since our inception more than 50 years ago, we have always acted as a partner to our clients, not a service provider. A diverse collective of nearly 350,000 strategic and technological experts across more than 50 countries, we are all driven by one shared passion: to unleash human energy through technology.

As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society at large. From advancing the digital consumer experience, to accelerating intelligent industry and transforming enterprise efficiency, we help you look beyond ‘can it be done?’ to define the right path forward to a better future.