SMF Specialist

Job description

If you are looking to excel and make a difference, take a closer look at us… Job Responsibilities: Drive product awareness through various channels (panel of external brokers/ branch personal bankers/ RWM relationship managers/ Branch Managers ) to build new-to-bank (NTB) sales pipeline and drive the utilization for Share Margin Financing (SMF) business. Manage the relationship and create stickiness with in-market brokers/ dealers /remisiers/clients through unrivaled customer service. Provide accurate, valid, complete and latest information to internal and external stakeholders. Handle customer complaints effectively, provide appropriate solutions and alternatives; follow up closely to ensure issues are resolved. Actively participate and promote the Bank’s marketing campaign to drive NTB acquisition and SMF utilization. Perform visitation to external brokers, branches and Priority Banking Center on monthly/quarterly basis, depending on the coverage. Update Wealth Asset Financing product manager on the latest client feedbacks on products feature, marginable listings and what other competitors are doing. To support and conduct product training/briefing to panel of external brokers/ branch personal bankers/ RWM relationship managers/ Branch Managers ) on SMF and other Wealth Asset Financing products. Cross-sell and refer other Banking products such as Current and Saving Accounts , Mortgage, Hire Purchase, Personal Loan and Credit Cards. Undertake ad-hoc task assigned by Head of Department. Collaborate and build strong working relationships not only within Regional Wealth Management, but other business partners such as Branches, Regional offices and stakeholders in Head Office. Support and assist Head of Wealth Asset Financing and Team Lead, SMF in audit and compliance related matter for the SMF, in line with the Bank’s internal policy, standard and procedures and other regulatory requirements. Job Requirements: Malaysian citizen Minimum Diploma or Undergraduate Degree in Accounting, Economics, Finance, Business Studies or Marketing. Preferably with 2 to 5 years of relevant experience in Global Markets, Stockbroking and Wealth Management Candidates who passed SIDC Module 6 & 7 are encourage to apply About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now.