SMI Peer & Recovery Support Specialist

JOB SUMMARY & ESSENTIAL FUNCTIONS The Peer & Recovery Support Specialist utilizes lived experience in behavioral health recovery, substance use recovery, or family support to provide person-centered, recovery-oriented services to individuals receiving behavioral health treatment. Through shared experience, mutual support, advocacy, and skill development, this role empowers individuals to define and pursue personal wellness goals, build resilience, strengthen self-advocacy, and engage in meaningful recovery. Working collaboratively with clinical, medical, and case management teams, the Peer & Recovery Support Specialist promotes engagement, improves retention in services, and supports whole-person wellness through culturally responsive, trauma-informed, and recovery-oriented care. Program assignments may include General Mental Health (GMH), Serious Mental Illness (SMI), Opioid Treatment Program (OTP), Medication Assisted Treatment (MAT), Recovery Services, Family Support Partner, Outreach & Engagement, and other specialty service lines based on organizational needs. Peer Support & Recovery Coaching Utilize lived experience to provide hope, encouragement, and recovery-oriented support. Build supportive relationships grounded in mutual respect, shared experience, and empowerment. Support individuals in identifying and pursuing personal recovery, wellness, and life goals. Promote self-advocacy, self-determination, and active participation in treatment and recovery planning. Assist individuals in developing coping skills, wellness strategies, and recovery supports. Model recovery-oriented behaviors, including healthy communication, emotional regulation, coping strategies, and self-advocacy. Patient Engagement & Support Conduct outreach and engagement activities to support participation in treatment and recovery services. Support retention and re-engagement efforts for individuals experiencing barriers to care. Assist individuals in navigating behavioral health, medical, social service, and community support systems. Encourage participation in community-based activities, recovery supports, and social connection opportunities. Assist individuals in accessing resources that address social determinants of health. Group Facilitation & Education Facilitate or co-facilitate peer-led groups, educational sessions, and recovery-oriented activities. Provide education related to recovery, wellness, coping skills, relapse prevention, harm reduction, and self-management. Support development of life skills, communication skills, and community integration. Promote understanding of recovery pathways and available treatment and support services. Care Coordination & Team Collaboration Collaborate with therapists, case managers, medical providers, psychiatric providers, and other treatment team members. Communicate relevant observations, concerns, and engagement barriers to appropriate team members. Participate in multidisciplinary meetings and treatment team activities as assigned. Support continuity of care and successful transitions between services and levels of care. Promote engagement and active participation in treatment planning and service delivery. Documentation & Compliance Maintain accurate, timely, and complete documentation in accordance with agency standards. Document peer support services, group participation, outreach activities, and recovery support interventions as required. Maintain compliance with payer, regulatory, accreditation, and agency requirements. Protect patient confidentiality in accordance with HIPAA and organizational policies. Professional Responsibilities Maintain ethical boundaries consistent with peer support principles and certification standards. Demonstrate trauma-informed, culturally responsive, strengths-based, and recovery-oriented practices. Participate in supervision, training, quality improvement activities, and professional development. Promote a culture of safety, engagement, accountability, and respect. Perform other duties as assigned. CAREER LEVELS Peer & Recovery Support Specialist I Performs core peer support and recovery support functions under routine supervision. Develops proficiency in recovery coaching, engagement strategies, documentation, and group facilitation. Supports routine and moderately complex individuals and families. Participates in foundational training, credentialing, and professional development activities. Peer & Recovery Support Specialist II Independently manages assigned responsibilities with minimal supervision. Supports individuals with moderate-to-high complexity behavioral health, recovery, and social service needs. Facilitates groups and recovery-oriented activities independently. Assists with onboarding, mentoring, and supporting newer staff. Participates in specialty program initiatives and quality improvement activities. Peer & Recovery Support Specialist III Serves as a senior peer support and recovery support resource. Supports highly complex populations and specialty service lines. Provides mentorship, coaching, and observational training to Peer & Recovery Support Specialist I and II staff. Assists with program development, outreach initiatives, workflow improvements, and quality improvement efforts. Serves as a subject matter resource regarding recovery-oriented practices, engagement strategies, and peer support principles. May provide onboarding support, observational training, and mentorship to Peer and Recovery Support Specialist I and II staff. PROGRAM-SPECIFIC RESPONSIBILITIES General Mental Health (GMH) Support individuals experiencing emotional, behavioral, or mental health challenges. Promote emotional wellness, coping strategies, self-management, and social connection. Encourage engagement in behavioral health treatment and wellness services. Serious Mental Illness (SMI) Support individuals designated as Seriously Mentally Ill. Promote community integration, recovery planning, independent living skills, and resiliency. Assist individuals in accessing resources that address housing, transportation, benefits, food insecurity, and other social determinants of health. Support participation in treatment planning and Adult Recovery Team (ART) activities when appropriate. Opioid Treatment Program (OTP) / Medication Assisted Treatment (MAT) Support individuals receiving medication-assisted treatment services. Provide recovery coaching, relapse prevention support, and harm reduction education. Promote understanding of MAT as a recovery support tool and reduce stigma associated with medication treatment. Support retention, engagement, overdose prevention education, and naloxone distribution activities. Assist individuals in connecting with community-based recovery supports and resources. Family Support Partner Utilize lived caregiver experience to support families navigating behavioral health systems. Assist caregivers in understanding available services, treatment processes, and community resources. Promote family engagement, advocacy, and resiliency. Outreach & Engagement Conduct outreach and engagement activities for individuals experiencing barriers to care. Support re-engagement efforts and connection to treatment services. Build collaborative relationships with community organizations and referral partners. QUALIFICATIONS Education Required: High school diploma or equivalent Preferred: Coursework or training in Behavioral Health, Psychology, Human Services, Social Work, Public Health, Addiction Studies, or a related field. Experience Required: Must have lived experience with behavioral health and/or substance use recovery and have successfully navigated services. Must be in stable recovery and/or wellness for a minimum of one (1) year. Must be willing and able to appropriately share lived experience to support others in a professional peer role. Peer & Recovery Support Specialist I 0–2 years of applied peer support, recovery support, behavioral health, outreach, or community services experience. Peer & Recovery Support Specialist II 2–5 years of applied peer support, recovery support, behavioral health, outreach, or community services experience. Peer & Recovery Support Specialist III 5+ years of applied peer support, recovery support, behavioral health, outreach, or community services experience. Demonstrated experience facilitating groups, mentoring peers, supporting specialty populations, or serving as a program resource. Preferred: Experience in GMH, SMI, OTP, MAT, Recovery Services, Family Support, Outreach, or community behavioral health settings. Experience supporting individuals with Serious Mental Illness, Substance Use Disorders, co-occurring conditions, homelessness, justice involvement, or other complex social needs. Licensure/Certification Required: State-recognized Peer Support Certification, or ability to obtain within six (6) months of hire, in accordance with state and organizational requirements. This role may function within the scope of a Behavioral Health Paraprofessional (BHPP) or Behavioral Health Technician (BHT), as applicable, and must meet all corresponding competency and regulatory requirements in accordance with AHCCCS guidelines. Must practice within the scope of applicable credential(s), consistent with organizational policies and populations served. BLS certification, or ability to obtain within 5 days of start date. Arizona Level I Fingerprint Clearance Card, or ability to obtain within 5 days of start date. Preferred: Family Support Partner Certification. Recovery Coach Certification. WRAP Facilitator Certification. Specialized training related to SMI, Substance Use Disorders, Harm Reduction, Trauma-Informed Care, Crisis Intervention, Recovery Coaching, or Integrated Care. Relevant certifications related to recovery support, mental health, or substance use treatment. Other Requirements Must be at least 18 years of age. Must be authorized to work in the United States. Must be able to pass pre- and continued employment screenings successfully. Access to reliable transportation. Must possess and maintain a valid driver’s license, an acceptable driving record, and meet Valle del Sol’s insurance requirements when driving a company vehicle KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of peer support principles, recovery-oriented practices, and trauma-informed care. Knowledge of behavioral health systems, recovery resources, and community supports. Ability to establish rapport and build trusting relationships with individuals and families. Ability to maintain appropriate professional boundaries consistent with peer support standards. Ability to facilitate groups and recovery-oriented activities. Ability to communicate effectively with patients, staff, and community partners. Ability to navigate community resources and support systems. Ability to work effectively in a multidisciplinary team environment. Ability to maintain accurate documentation and comply with regulatory requirements. Ability to provide culturally responsive and trauma-informed services. WORKING CONDITIONS & PHYSICAL REQUIREMENTS Work Environment This position may operate in clinical, office, or community settings including clinics, administrative offices, outreach locations, client homes, partner agencies, and community sites. Employees may interact with individuals experiencing behavioral health challenges, emotional distress, or complex social needs. Standard safety precautions and personal protective equipment (PPE) may be required as applicable. Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical requirements may include: Sitting, standing, walking, bending, and reaching for extended periods Operating computers, mobile devices, and standard office or clinical equipment Travel to various Valle del Sol locations or community sites when required Lifting or moving materials or equipment up to 25 pounds Schedule & Travel Work schedules may vary based on program needs and may include evening or weekend hours. Some positions may require local travel between Valle del Sol sites or community locations. Equipment Employees may operate standard office, clinical, and communication equipment including computers, phones, printers, electronic health record systems, laptops, and mobile devices. COMPLIANCE REQUIREMENTS Employees must maintain compliance with all Valle del Sol policies and applicable regulatory requirements, which may include: Licensure, certification, credentialing, and/or privileging requirements applicable to the position. Required immunizations and occupational health clearances. Tuberculosis (TB) testing and Hepatitis B screening or declination, when applicable. Arizona Level I Fingerprint Clearance Card when required by law or program. Valid driver’s license and acceptable driving record when operating a vehicle for company business. Completion and maintenance of required training, certifications, and continuing education. Failure to obtain or maintain required credentials, clearances, or compliance requirements may impact eligibility for employment or continued assignment in the role. Equal Opportunity Employer Valle del Sol is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Valle del Sol is committed to providing a work environment free from discrimination and harassment. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform the essential functions of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform these functions. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at . Additional Information This job description has been reviewed to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities or a contract of employment. Management reserves the right to modify, add, or remove duties as necessary. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Benefits 401(k) 401(k) matching Medical Insurance Dental Insurance Vision Insurance Paid Life Insurance Paid Disability Insurance Paid time off Employee assistance program Employee discount Professional development assistance Referral program Particpation in the NHSC Loan Repayment Program for qualifying positions! Make an Impact Where it Matters Most Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement.