Snow School Desk Agent (Winter)

Job description

In this multi-faceted role, you will assist guests in booking ski school programs. You will actively provide guest information regarding Panorama Mountain Village, events, services and facilities. Essential Functions: • Must possess an extensive knowledge of ski school programs and resort activities and events. • Provide information and book ski school programs according to guest needs. • Oversee the registration procedures of guests. • Assist in the implementation of resort programs and organize special events and assist other departments with functions as needed. • Process daily sales, ensure cash outs are balanced at the end of day. • Provide ongoing communication between shifts, with supervisors and with staff. Ensure all methods of communication are correct and updated regularly. • Accountable for dept. area daily maintenance of grounds, equipment & amenities. Experience/Requirements: • Administration or sales related experience in snow school field preferred. • Proven ability to work with ticketing and sales register software. • Demonstrated ability to communicate, and work with varied ages and skill levels. • Ability to take initiative, be highly organized, effectively communicate, and manage groups. • Able to work evening and weekends when required. • Experience in Ski & Snowboard lessons an asset.