Role Purpose:The Social Media Account Manager at Translation Empire is responsible for managing, executing, and optimizing the company’s social media presence with a strong focus on interpreting, translation services, recruitment campaigns, and public-sector communication. The role is execution-driven and requires close coordination with recruitment, operations, and creative teams to ensure consistent, professional, and compliant messaging. Key Objectives:Strengthen Recruitment Empire’s brand presence across social media platforms.Support recruitment and service-based campaigns through social channels.Ensure consistent, professional, and compliant communication aligned with language services and healthcare/public-sector standards.Drive engagement, awareness, and qualified inquiries. Key Responsibilities:1. Social Media Management Manage daily social media accounts including LinkedIn, Instagram, and Facebook (and other platforms as required).Create, schedule and publish content as per approved content calendars.Ensure all posts adhere to Recruitment Empire’s brand guidelines, tone of voice, and compliance requirements. Maintain a professional, informative, and trust-focused online presence.2. Content Coordination & Execution Coordinate with graphic designers and content writers for post creation.Review content before publishing to ensure: Accuracy of information. Correct terminology relevant to interpreting and translation services. Brand consistency and professionalism. Support the execution of planned campaigns and ad-hoc requests. 3. Recruitment & Service Campaign Support Support language interpreter and translator recruitment campaigns against the language demand. Promote Recruitment Empire services including: o Face-to-face interpreting.o Telephone interpreting.o Video remote interpreting. o On-demand Interpretingo Translation services.Coordinate campaign timelines with recruitment and operations teams.4. Community & Inbox Management Monitor and respond to comments, messages, and basic inquiries on social platforms. Escalate service or recruitment-related queries to relevant internal teams.Ensure timely, professional, and appropriate responses. 5. Performance Tracking & Reporting Track key performance indicators such as reach, engagement, and follower growth.Prepare weekly and monthly performance summaries.Highlight trends, insights, and improvement opportunities. 6. Cross-Functional Coordination Liaise with recruitment, operations, and management teams.Ensure alignment between social media messaging and operational/service realities.Support internal stakeholders with campaign-related communication needs. RequirementsRequired Skills & Competencies:Technical Skills Proven experience managing business social media accounts.Strong understanding of LinkedIn as a B2B and B2B platform.Strong knowledge of social media analytics and reporting.Familiarity with social media scheduling and management tools.Bachelors Degree in Marketing, Mass Communication, Media Studies or related field.Communication & Behavioral Skills Strong written communication skills.High attention to detail.Ability to manage multiple tasks and deadlines. Strong coordination and stakeholder management skills.Professional judgment in public communication. Preferred Experience:Experience in service-based, recruitment, healthcare, or public-sector environments.Familiarity with interpreting or translation services (preferred but not mandatory). Experience working with creative teams and campaign execution. Shift Time:10am-7pm.Office Location:DHA Sector F Rawalpindi.Work Mode:Onsite.
Role Purpose:
The Social Media Account Manager at Translation Empire is responsible for managing, executing, and optimizing the company’s social media presence with a strong focus on interpreting, translation services, recruitment campaigns, and public-sector communication. The role is execution-driven and requires close coordination with recruitment, operations, and creative teams to ensure consistent, professional, and compliant messaging.
Key Objectives:
- Strengthen Recruitment Empire’s brand presence across social media platforms.
- Support recruitment and service-based campaigns through social channels.
- Ensure consistent, professional, and compliant communication aligned with language services and healthcare/public-sector standards.
- Drive engagement, awareness, and qualified inquiries.
Key Responsibilities:
1. Social Media Management
- Manage daily social media accounts including LinkedIn, Instagram, and Facebook (and other platforms as required).
- Create, schedule and publish content as per approved content calendars.
- Ensure all posts adhere to Recruitment Empire’s brand guidelines, tone of voice, and compliance requirements.
- Maintain a professional, informative, and trust-focused online presence.
2. Content Coordination & Execution
- Coordinate with graphic designers and content writers for post creation.
- Review content before publishing to ensure:
- Correct terminology relevant to interpreting and translation services.
- Brand consistency and professionalism.
- Support the execution of planned campaigns and ad-hoc requests.
3. Recruitment & Service Campaign Support
- Support language interpreter and translator recruitment campaigns against the language demand.
- Promote Recruitment Empire services including:
o Face-to-face interpreting.
o Telephone interpreting.
o Video remote interpreting.
o On-demand Interpreting
o Translation services.
- Coordinate campaign timelines with recruitment and operations teams.
4. Community & Inbox Management
- Monitor and respond to comments, messages, and basic inquiries on social platforms.
- Escalate service or recruitment-related queries to relevant internal teams.
- Ensure timely, professional, and appropriate responses.
5. Performance Tracking & Reporting
- Track key performance indicators such as reach, engagement, and follower growth.
- Prepare weekly and monthly performance summaries.
- Highlight trends, insights, and improvement opportunities.
6. Cross-Functional Coordination
- Liaise with recruitment, operations, and management teams.
- Ensure alignment between social media messaging and operational/service realities.
- Support internal stakeholders with campaign-related communication needs.
Requirements
Required Skills & Competencies:
Technical Skills
- Proven experience managing business social media accounts.
- Strong understanding of LinkedIn as a B2B and B2B platform.
- Strong knowledge of social media analytics and reporting.
- Familiarity with social media scheduling and management tools.
- Bachelors Degree in Marketing, Mass Communication, Media Studies or related field.
Communication & Behavioral Skills
- Strong written communication skills.
- High attention to detail.
- Ability to manage multiple tasks and deadlines.
- Strong coordination and stakeholder management skills.
- Professional judgment in public communication.
Preferred Experience:
- Experience in service-based, recruitment, healthcare, or public-sector environments.
- Familiarity with interpreting or translation services (preferred but not mandatory).
- Experience working with creative teams and campaign execution.
Shift Time:
10am-7pm.
Office Location:
DHA Sector F Rawalpindi.
Work Mode:
Onsite.
