Social Media & Community Investment Coordinator

Job description

**Hours of Work: Full-Time (35-40 hours per week)****Location: Whitehorse, Yukon** At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment. --- **Why join us?** - Phenomenal local and international flight benefits for you and your family! - Extra travel benefits such as hotels and cruises - Employer paid health & dental benefits - Group RRSP investment options - Cargo shipping benefits - Vehicle and home heating fuel discounts through Chieftain Energy for you and your family **Role Summary:** This role is key to enhancing the online presence of a diverse group of brands, including Air North, Chieftain Energy, and the Black Wolf Bistro, while supporting broader initiatives across events, retail, marketing, and communications. As part of a collaborative and multi-faceted Marketing Team, the coordinator champions community investment and outreach, using social media as a tool to connect with audiences, tell meaningful stories, and support the mission-driven work of each brand. This includes promoting community-focused programs, events, and partnerships through social media channels, and collaborating cross-functionally to amplify impact and drive engagement both digitally and on the ground. **Key Duties and Responsibilities:** - Create original multimedia content (photos, videos, graphics) and curate relevant third-party or user-generated content to enhance engagement on Instagram, TikTok, Facebook, LinkedIn, X, YouTube and Pinterest - Plan and manage a content calendar; schedule, publish, and monitor daily content across multiple social media accounts to support marketing campaigns and initiatives - Collaborate with internal teams and external partners to plan, create, and deliver campaigns, promotions, and story telling - Actively engage with followers by responding to comments, tags, and mentions - Support on-the-ground event coverage, including live posting, photography, and videos - Work closely with internal stakeholders to align social media content with business goals - Monitor platform analytics to track performance and generate regular reports with data-driven recommendations **Must haves:** - Post-secondary education in Marketing, Communications, Public Relations, Digital Media, or a related field or equivalent combination of education and relevant experience - Minimum two (2) yearsof professional experience in social media management and digital content creation - Experience working in a corporate environment where success requires collaboration between multiple departments, contractors and vendors - Demonstrated experience creating and managing social media content across multiple platforms (Instagram, Facebook, TikTok, LinkedIn, X, YouTube, etc.) - A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities - Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support - Must be a legally entitled to work in Canada **Nice to haves:** - Fluency in written French considered an asset - Professional photography, video and/or graphic design experience an asset **Ready to join us?** - Submit your resume and cover letter explaining why you are an ideal fit for the role - If selected, we'll reach out for a brief introductory call - Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager --- *At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.* *We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.* ***Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!***