Social Media Manager

Job description

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We’re on a quest for our next social media expert. Not a guru, not a ninja, but a seasoned professional who can produce product launches, write clever skits, sling SaaS memes, and craft thoughtful messaging. If you consider yourself Terminally Online™ with a habit for trend spotting and making heads tilt on the legal team, you're our type. We’re not after a hands-off strategist. We’re after a hands-on operator with a track record for thinking strategically and acting creatively. Ramp sits at the intersection of finance and tech. Our goal is to bring it into the mainstream. We need someone who's curious about these worlds and can expand our brand beyond them. It’s not enough to “go viral.” We’re here to become a staple in every company on the planet. You'll be a key builder in making that happen. This role will report to our Social Media Lead under the Head of Communications. WHAT YOU'LL DO - Company Brand - Co-own all social channels - LinkedIn, X, Instagram, YouTube, and Facebook with content, community management, and calendar planning. - Produce written and lightly-designed visuals for social media, partnering with a team of designers for higher-lift assets. - Partner with internal teams on content focused on customers, in-house talent, key influencers, events, and in-office culture. - Create strategies for leveraging microinfluencers, investors, and other brands to amplify our content - Executive Profiles - Together with the rest of the Communications team, support senior executives with their personal social platforms. - Identify and surface reactive opportunities that align with the executive’s priorities and profiles. - Strategy and Operations - Help craft Ramp’s social media strategy and how it fits into other team efforts including marketing (paid campaigns and activations), content (blogs, podcasts, videos) and beyond. - Establish and track against social metrics to gather insights, iterate, and report to back the broader team. Create launch plans for product releases, media moments, and marketing campaigns that activate the Ramp team. - Community Monitoring Work in collaboration with internal teams to flag and route issues as they arise on social media. WHAT YOU NEED - 7+ years experience in social media, ideally with some of this for a B2B brand. - Experience using social media tools (e.g., Sprout Social, Sprinklr) and content production tools (e.g., Figma, Adobe Premiere). - Understanding of social media success metrics; ability to present and analyze these metrics to the broader organization. - That dog in you NICE TO HAVES - Experience in video production, editing, or graphic design. - Global social media management experience. - Experience with influencer partnership management. - Fourth thing. - Jk on the fourth thing. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice