Software Application Engineer WT & 1st

Job description

Ihre Aufgaben 1st level online support Technical support for software maintenance customers Software installation and customer training on site Sales support through demos and presentations, and customer support through implementation Willingness to travel approx. 50% (trips within North America) Preparation / tracing of errors (bugs) for software programming Testing of software releases (user tests) Assistance in the creation of training manuals for software modules and software interfaces Ihr Profil Experience as a software technician and in 1st level support (ideally in a technical software application environment) Experience in dealing with databases (MS SQL Server) Communication and guidance (teaching) skills in dealing with customers Exceptionally good written and spoken English Understanding of technical relationships (ideally in CNC production, tools, CAD / CAM, etc.) Warum wir? Independent, varied activities Dedicated, young team Small, uncomplicated, family environment Worldwide network of sales, support, and development partners Home office Further training opportunities Work location North America (West Coast)