Software Architect - ML Ops

JOB DESCRIPTION Software Architect - MLOps The Big Picture Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry . Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion . Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations . Sysco LABS’ enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network and the in-restaurant dining experience of the end-customer. For more information visit: The Opportunity We are currently on the lookout for a Software Architect - MLOps to join our team. This is a senior leader who will be responsible for building, scaling, and governing the enterprise’s Machine Learning Operations ( MLOps ) capability - ensuring that all ML and AI models are developed, deployed, and managed in a secure, compliant, and efficient manner. This role defines the MLOps platform, tools, processes, and operational controls that support end-to-end model lifecycle management, from development through deployment, monitoring, and retraining. The role partners closely with Data Platform Engineering, which leads CI/CD automation and model lifecycle governance, and leads the Communities of Practice (COPs) for Data Scientists and MLOps Engineers to ensure standardization, scalability, and innovation across the enterprise . Responsibilities: MLOps Platform & Tools: Lead ing the strategy, design, and operation of the enterprise MLOps platform to support scalable ML/AI model development and deployment Own ing the evaluation, integration, and administration of MLOps tools (e.g., Vertex AI, MLflow , Kubeflow, DataRobot , custom frameworks) Partner ing with the Data Platform Engineering team to align platform integrations with enterprise CI/CD pipelines and lifecycle governance frameworks Implement ing a unified model registry, metadata store, and lineage tracking system to ensure auditability and reproducibility of ML assets Driv ing automation for model testing, deployment, monitoring, and retraining, minimizing manual intervention Processes & Controls for ML/AI: Defin ing and maintain ing standardized MLOps processes for model release, testing, approval, and production promotion Establish ing operational controls and guardrails for model reliability, fairness, explainability, and compliance. Embed ding AI governance policies (ethical AI, bias detection, transparency, and accountability) into MLOps workflows Develop ing automated frameworks for model performance monitoring, drift detection, and retraining triggers Collaborat ing with Data Management and AI Governance teams to align on data quality, privacy, and regulatory standards Governance Metrics & Reporting: Defin ing and enforc ing MLOps operational standards, policies, and compliance frameworks Develop ing KPIs and dashboards to measure operational performance (e.g., deployment frequency, model uptime, drift incidents, retraining efficiency) Repor ting platform health, adoption rates, and compliance performance to senior D&A leadership Ensur ing all deployed models are traceable and visible within the enterprise data catalog and governance framework Leadership & Team Development: Build ing and lead ing a specialized MLOps Engineering team responsible for platform development, reliability , and enablement Coach ing and mentor ing Data Scientists and MLOps Engineers on modern operational practices, automation, and performance optimization Develop ing career paths, training programs, and certification plans for MLOps professionals Foster ing a product-based delivery culture, emphasizing agility, scalability, and automation Performance Metrics: Enabling r eduction s in model deployment cycle time and manual intervention Increas ing the percentage of models monitored and retrained automatically Improv ing model uptime, performance, and governance compliance Increasing the p latform adoption rate across Data Science teams Contributing to the m aturity growth of MLOps and Data Science COPs Requirements : A Bachelor’s or Master’s D egree in Computer Science , Data Engineering, or a related field 8+ years of experience in Data Science, Machine Learning Engineering, or DevOps, including 5+ years in a leadership capacity Proven experience implementing enterprise-grade MLOps platforms on cloud environments (GCP, AWS, or Azure) A d eep understanding of machine learning lifecycle management, CI/CD automation, and AI governance Must possess a s trong background in cloud-native technologies (Docker, Kubernetes, Terraform, Airflow) Familiarity with data governance, security, and compliance frameworks (e.g., GDPR, HIPAA, Responsible AI) Demonstrated ability to lead cross-functional technical teams and drive change across large organizations Excellent communication and stakeholder management skills with both technical and business leaders Strategic thinker with the ability to translate complex technical concepts into business value Passion for operational excellence, automation, and continuous learning Benefits: US dollar-linked compensation Performance-based annual bonus Performance rewards and recognition Agile Benefits - special allowances for Health, Wellness & Academic purposes Paid birthday leave Team engagement allowance Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws Overseas travel opportunities and exposure to client environments Hybrid work arrangement Sysco LABS is an Equal Opportunity Employer.