Software Development Engineer (Forward Deployed)

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency. Powered by **LOIS**, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. **Role Summary:** As a Software Development Engineer, you will join our core engineering team in Salt Lake City to build, enhance, and maintain our cloud-based platform. This role focuses on developing robust, scalable features that directly support the day-to-day operations of legal professionals. You'll collaborate with product managers, designers, and other engineers to deliver high-quality code that powers critical workflows in a secure and performant environment. **This is a full-time role that expects travel (up to 75% for the Junior and about 25% for the Senior Forward Deployed Engineer)** ### What You'll Do: - Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clients. - Perform onsite visits as needed to install, configure, and troubleshoot deployments. - Make real-time code adjustments and customizations onsite to address unique client requirements and ensure optimal performance. - Collaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutions. - Provide technical guidance, training, and support during and post-deployment to maximize adoption and satisfaction. - Identify opportunities for improvements and feed insights back to the core engineering team. - Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security. - Document deployment processes, customizations, and client-specific configurations. ### What You Need: - Strong proficiency in **Rust or Node** and **React** for full-stack development and customization. - Experience with **SQLite, MySQL, Postgres** (or similar embedded databases) for data management in on-prem setups. - Has built customer-facing AI applications - Proven track record in software deployment, configuration, and customer-facing technical roles (e.g., solutions engineering, professional services, or forward-deployed/support engineering). - 4-5 years of software engineering experience - Hands-on experience with on-premises and cloud deployments (e.g., AWS, Azure, or hybrid environments). - Ability to write, debug, and modify code in production-like settings under time constraints. - Excellent problem-solving skills with a focus on delivering practical, high-impact solutions quickly. - Strong communication skills to explain technical concepts to non-technical stakeholders (e.g., lawyers and firm administrators). - **Willingness and ability to travel extensively to client sites nationwide.** - Bachelor's degree in Computer Science, Engineering, or equivalent experience. ### Nice-to-have - Experience in legal tech, enterprise SaaS, or regulated industries. - Knowledge of reactive frameworks, microservices architecture, or containerization (e.g., Docker, Kubernetes). - Background in building scalable, high-availability systems. - Passion for creating tools that make a tangible difference in users' professional lives.