Helpshift enables companies to provide a modern customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 900 Million active users every month. Our platform enables 9 Million conversations every month. You will work on projects that impact these conversations in order to bring maximum value to the consumer.Some numbers which illustrate our scale:* 85k/rps* 30ms response time* 300 GB data transfer/hour* 1000 VMs deployed at peakAbout the team -At helpshift, we have a QA Guild established which is responsible for performing QA for all projects that are executed across the organization. QA guild collaborates with engineering, product and design teams on implementation and user scenarios.You will be working in a fast-paced start-up. Surrounded by talented people from different backgrounds and you will be challenged constantly. You will work closely with various teams. About Role - Design Test Plans, Test Specifications and Test Cases for Product features. Take ownership of feature testing and drive to completion. Identify challenges, risks and provide test estimates for feature testing. Execute regression test suites. Perform exploratory testing. Driving and maintaining the automation test suites. Maximize test coverage for the most critical features of the system using automation. Hands on experience in version control systems like Git or SVN is a must Requirements 3+ years of experience in software testing and engineering Proficiency in one of the programming/scripting languages is a must : Java/JS Should have working knowledge about tools like Playwright, Appium, Postman, selenium Knowledge of Performance and Security testing will be an added advantage. Good communication skills and positive work attitude. Benefits Hybrid setup Worker's insurance Paid Time Offs Other employee benefits to be discussed by our Talent Acquisition team in India. Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability statusPrivacy NoticeBy providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Helpshift enables companies to provide a modern customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 900 Million active users every month. Our platform enables 9 Million conversations every month. You will work on projects that impact these conversations in order to bring maximum value to the consumer.
Some numbers which illustrate our scale:
* 85k/rps
* 30ms response time
* 300 GB data transfer/hour
* 1000 VMs deployed at peak
About the team -
At helpshift, we have a QA Guild established which is responsible for performing QA for all projects that are executed across the organization. QA guild collaborates with engineering, product and design teams on implementation and user scenarios.
You will be working in a fast-paced start-up. Surrounded by talented people from different backgrounds and you will be challenged constantly. You will work closely with various teams.
About Role -
- Design Test Plans, Test Specifications and Test Cases for Product features.
- Take ownership of feature testing and drive to completion.
- Identify challenges, risks and provide test estimates for feature testing.
- Execute regression test suites.
- Perform exploratory testing.
- Driving and maintaining the automation test suites.
- Maximize test coverage for the most critical features of the system using automation.
- Hands on experience in version control systems like Git or SVN is a must
Requirements
- 3+ years of experience in software testing and engineering
- Proficiency in one of the programming/scripting languages is a must : Java/JS
- Should have working knowledge about tools like Playwright, Appium, Postman, selenium
- Knowledge of Performance and Security testing will be an added advantage.
- Good communication skills and positive work attitude.
Benefits
- Hybrid setup
- Worker's insurance
- Paid Time Offs
- Other employee benefits to be discussed by our Talent Acquisition team in India.
Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status
Privacy Notice
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
COMPANY PROFILEKeywords is a growth company, trusted and relied upon by the world’s leading video game and entertainment companies to work alongside them during the full game development cycle to bring immersive content to life for the joy of billions of people across the world.We are a critical enabler of a large, dynamic industry, and are building out our proprietary technology platform to augment our future growth.WHY WORK AT KEYWORDS STUDIOS?People who work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 70 global studios or working together virtually.We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges.This is what makes us Keywordians.https://www.keywordsstudios.com/
COMPANY PROFILE
Keywords is a growth company, trusted and relied upon by the world’s leading video game and entertainment companies to work alongside them during the full game development cycle to bring immersive content to life for the joy of billions of people across the world.
We are a critical enabler of a large, dynamic industry, and are building out our proprietary technology platform to augment our future growth.
WHY WORK AT KEYWORDS STUDIOS?
People who work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 70 global studios or working together virtually.
We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges.
This is what makes us Keywordians.
https://www.keywordsstudios.com/
