Software Development Manager - Insurance

Job description

ABOUT THE ROLE Hi, I'm Kelvin https://www.linkedin.com/in/kelvin-lui88/, an Engineering Manager at Jane. I've been here for a couple of years, and I currently lead within our Insurance group. Before Jane, I led engineering teams at Rise People and RBC Global Asset Management, spanning HR and financial services. Across all of those experiences one thing has stayed constant - I care deeply about building high performing teams that deliver quality work and grow the people on them. This role will lead our Insurance Setup team - one of three teams in our Insurance group, and the foundation the rest of insurance is built on. Setup owns the configuration layer that clinics rely on to get insurance right before claims start moving, which means the work here quietly enables much of what happens downstream. There's meaningful strategic work ahead, too. We're investing in bringing more of the insurance experience natively into Jane, and Setup is leading the first phase of that effort. It's a space with real ambiguity, real complexity, and real impact on how clinics across the US and Canada get paid. You'll lead a team of experienced engineers and partner closely in a triad with Product and Design. There is both mature product to support and evolve, and new discovery work to lead through ambiguity. What makes this role especially meaningful is the balance - you'll be thinking strategically about where we're heading over the next year, while also ensuring we're delivering high quality outcomes today. You'll have the opportunity to influence beyond your team, raise the bar for engineering leadership at Jane, and help us thoughtfully productize emerging capabilities, including AI. If you're motivated by building empowered teams, navigating complexity with clarity, and delivering real impact for customers, I'd love to meet you. WHAT IMPACT WE'RE LOOKING FOR YOU TO MAKE - Build and grow a high performing team by creating clarity, fostering accountability, and developing engineers at every level - including Staff and Senior ICs - through thoughtful coaching and direct feedback. - Lead your team to consistently deliver meaningful customer outcomes in the insurance domain, balancing new product investment with technical health, operational excellence, and long term sustainability. - Bring systems thinking to a highly connected problem space by anticipating upstream and downstream impacts across the broader insurance workflow, managing change thoughtfully, and influencing across teams to de risk delivery. - Show up as a strong triad partner by collaborating deeply with Product and Design, constructively challenging ideas when needed, and aligning on clear success metrics that connect technical decisions to customer impact. - Help lead significant, cross-team initiatives through ambiguity, breaking down complex work into clear slices and keeping delivery moving as priorities evolve. - Champion pragmatic and responsible AI adoption within your team by exploring opportunities to improve how we build and how our customers experience Jane, while maintaining a high bar for quality, security, and real world value. WHAT EXPERIENCE WE NEED - 3+ years of engineering management experience, including leading senior engineers and owning complex technical domains or multiple teams. - Experience coaching and growing Engineers at all levels, from Junior Engineers to Staff. - Strong technical depth with the ability to engage in architectural discussions, coach on engineering best practices, and confidently represent technical tradeoffs in cross functional forums. - Experience operating in a fast paced, high growth SaaS environment where you've balanced strategic planning with hands on delivery and execution. - Demonstrated success partnering closely with Product and Design in a triad model, including advocating for technical investments and translating engineering work into customer impact. - Experience navigating ambiguity, driving change, and building empowered, accountable team cultures. Exposure to insurance, healthcare, billing or claims, or other regulated, integration-heavy domains - along with AI driven products - is a strong asset. If you don't meet every single qualification but are excited about this role, we'd still love to hear from you. MORE ABOUT JANE Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We're now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers. We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives. Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go. We're also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. Our goal isn't just delivery, it's delight. We move quickly, communicate openly, and solve real problems together. If you're energized by ambiguity, motivated by impact, and eager to learn with others, you'll thrive at Jane. COMPENSATION & BENEFITS At Jane, we're committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $158,400 to $247,500. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence. Most new hires join at the accomplished stage, which for this role represents an annual salary of $188,100. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge. We believe in paying for growth. You'll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission. Paying clearly is one of our compensation fundamentals. Watch this https://vimeo.com/880258361 short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process. We also offer a comprehensive benefits package, You can learn more about it here https://jane.app/documents/hiring/jane_benefits_overview.pdf! Jane takes job scams and candidate fraud seriously. Jane will only contact you from an @jane.app http://jane.app email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at hiring@jane.app before sharing any personal information.