Software Development Manager, Integrations

Job description

Air-tek is a Canadian-based software company with a powerful suite of unique products that have already achieved a significant share of a huge global market. The product market fit is excellent, and customers are lining up to buy. Although our global customers know us, we intentionally operate in stealth mode during this growth phase. Our diverse team shares a collective passion for solving complex problems with a drive to innovate and a desire to create the passenger-centric travel industry. Based in Toronto, our inclusive culture is built on trust, collaboration, delivering a great product, and continuous personal development. We love what we do, and we support the team around us. As an Integrations Manager, you will lead one of several engineering teams responsible for deploying our industry-leading software solutions. You are a technical leader who cares deeply about building high-performing teams, delivering customer value, and fostering a culture of ownership, collaboration, and innovation. You are excited to be put in a position to be managing a team that is the critical link between airline data sources and the systems that depend on them and delivered across one of the most demanding industries in the world. ### Responsibilities / Integration Strategy & Efficiency - Direct scheduling and allocation of people within an Integrations team, balancing capacity across multiple projects. - Negotiate timelines and priorities with colleagues in Delivery, serving as the first point of escalation for project-related issues. - Partner with Product and Engineering leadership to identify and drive initiatives that increase the configurability and flexibility of integrations. ### Responsibilities / Leadership & Execution - Lead, coach, and grow a high-performing Integrations team (recruit, onboard, performance manage, develop, and plan capacity). - Foster a culture of accountability, collaboration, technical excellence, and continuous improvement. - Translate strategic goals into clear plans and priorities for the team, and ensure successful, timely delivery. - Build strong partnerships with Product, other Engineering teams, and Delivery to align priorities, identify risks early, and jointly resolve complex issues. - Provide clear and empathetic communication across teams, especially when handling dependencies or conflicting priorities. ### Responsibilities / Architecture & Quality - Ensure all integrations are built to be scalable, secure, reliable, and maintainable. - Develop a deep understanding of our integration architecture and customer requirements to guide decision-making and resource planning. - Champion quality and best practices in integration design, testing, deployment, and monitoring. ### Skills & Experience - Demonstrable experience building and leading teams. - Proven experience managing integration teams or complex enterprise integrations, ideally in a scale-up or high-growth environment. - Strong understanding of system integration, APIs, enterprise software development, and cloud-based architectures. - Ability to effectively balance competing priorities, negotiate schedules, and manage cross-functional stakeholders in a fast-paced setting. - Experience building systems that prioritize configuration over customization is a strong asset. - Skilled in Agile/Scrum methodologies; familiarity with tools like Jira and Confluence. - Technical experience with or familiarity with our stack is a plus: React, [Vue.js](http://vue.js/), TypeScript, [Node.js](http://node.js/), C#/.NET Core, MongoDB, Docker.