Software Development Trainee

Job Description:• Provide Level 1 helpdesk support by assisting users with software-related issues and systemaccess.• Log, track, and document issues using the company’s ticketing system.• Assist senior developers in debugging, testing, and maintaining applications.• Participate in software development tasks such as writing small modules, scripts, or bug fixes.• Help document system features, technical procedures, and troubleshooting guides.• Work closely with the development team to understand the software lifecycle anddeployment processes.• Escalate complex issues to senior engineers when necessary.RequirementsQualifications:• Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, orrelated field• Fresh graduate or up to 1 year of relevant experience• Basic knowledge of programming languages such as Python, Java, C#, JavaScript, or similar• Familiarity with databases or SQL is a plus• Basic understanding of software development concepts• Strong analytical and problem-solving skills• Good written and verbal communication skills• Willing to handle both helpdesk support and development-related tasks

Job Description:

• Provide Level 1 helpdesk support by assisting users with software-related issues and system

access.

• Log, track, and document issues using the company’s ticketing system.

• Assist senior developers in debugging, testing, and maintaining applications.

• Participate in software development tasks such as writing small modules, scripts, or bug fixes.

• Help document system features, technical procedures, and troubleshooting guides.

• Work closely with the development team to understand the software lifecycle and

deployment processes.

• Escalate complex issues to senior engineers when necessary.

Requirements

Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or

related field

• Fresh graduate or up to 1 year of relevant experience

• Basic knowledge of programming languages such as Python, Java, C#, JavaScript, or similar

• Familiarity with databases or SQL is a plus

• Basic understanding of software development concepts

• Strong analytical and problem-solving skills

• Good written and verbal communication skills

• Willing to handle both helpdesk support and development-related tasks