Software Engineer – Fulfilment

Job description

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive. If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷 ### Software Engineer – Fulfilment | 📍 Manchester – (1-2 days) | 💰 Competitive Salary + Benefits ### About the Role At Moonpig, we're looking for three Software Engineers to join our Fulfilment Engineering team in Manchester, United Kingdom. You'll build reliable, scalable software that helps turn our customers' personalised cards and gifts into real-life moments of joy. Our Fulfilment Engineering teams work where technology meets the physical world. We help our operations teams bring customers' creations to life, making sure cards and gifts are produced and delivered at just the right time. You'll work closely with engineers, product teams, business stakeholders and factory colleagues to solve real problems and improve how we work. You'll have the chance to shape our Fulfilment technology platform, take ownership of your work and keep growing your engineering skills along the way. ### Our expectations of our Software Engineers: - **Drive Meaningful Developer Impact:** Our goal is to enhance the developer experience by prioritising high-value initiatives that remove friction, improve efficiency, and empower teams. We focus on clear planning while remaining adaptable to evolving engineering needs. - **High Quality:** Collaborate with stakeholders to deliver secure, scalable, maintainable, and high-performance solutions, all while maintaining a fast delivery pace. - **Community Mindset:** Engage with the engineering community within Moonpig, sharing knowledge and contributing to the continuous improvement of our practices. - **Open-Mindedness:** Strive for improvement by being open to feedback, giving constructive feedback to others, and being willing to try new ideas. This openness is key to our ongoing success. - **Growth:** Be actively engaged in your own growth, embracing challenges while feeling supported in your role. ### Key Responsibilities - Build, test and maintain reliable, scalable and easy-to-support software for order fulfilment, production and dispatch. - Work with engineers, product colleagues, business stakeholders and factory teams to understand challenges and deliver improvements that make a difference. - Collaborate with your team to understand user and operational needs, shape solutions and deliver value in small, useful steps. - Use agile ways of working to plan, track and deliver work. - Contribute to technical design and make thoughtful decisions that balance quality, resilience, maintainability and delivery. - Write clear, well-tested code and help improve the quality and reliability of our services and applications. - Look for ways to improve engineering practices, team delivery and the systems and processes you work with. - Learn from colleagues across Fulfilment and the wider engineering team, sharing knowledge, asking questions and putting new ideas into practice. ### About You We're looking for someone who enjoys solving problems, learning new things and working with others to make a difference. - Experience building and supporting software in a professional engineering environment. - Good coding practices, with a focus on testing, reliability and maintainability. - Ability to break down complex problems and work with others to deliver practical solutions. - Understanding of how software delivery, team collaboration and business outcomes connect. - A thoughtful, pragmatic approach to making decisions and balancing priorities. - Curiosity and a growth mindset, with a willingness to develop new technical skills and ways of working. - Clear communication and collaboration skills, with confidence to share ideas, ask questions and welcome feedback. - Experience with cloud services, event-driven systems or software supporting operational and production environments would be helpful. - An understanding of AI engineering tools and practices, and how they can support productivity and software delivery. You don't need to tick every box. If you bring relevant experience, curiosity and a willingness to learn, we'd love to hear from you. We value different perspectives and offer mentorship and learning opportunities to help you grow. ### Our Tech Environment Our Fulfilment Engineering teams work with a range of technologies, including: - .NET Core - C# and TypeScript - AWS services, including Lambda, DynamoDB, SNS, SQS and S3 - Relational databases, including PostgreSQL and Amazon Aurora - React and JavaScript for user interfaces - Terraform - Windows desktop applications and Windows Services ### How We Get There We believe great engineering happens when people work together, stay curious and keep learning. - **Be Brave:** Share ideas, ask questions and feel confident trying new approaches. - **Raise the Bar:** Take pride in your work and look for ways to make our software and processes better. - **Keep it Simple:** Focus on practical solutions that solve real problems for our customers and teams. - **Think Team:** Support one another, share what you know and learn from different perspectives.