Software Engineer II

TITLE Software Engineer II WHO WE ARE Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) insurance industry. Our modern SaaS platform enables insurers to run agile, cloud-based operations and deliver better customer experiences. Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. This role is aligned to a specific location, and you’ll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration. VISTA Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence. As part of a Vista portfolio company, you’ll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers. POSITION OVERVIEW The Software Engineer II is responsible to design, code, and/or configure solutions for moderate complexity Agile stories, and to create conceptual design/architecture for small scale software solutions. WHAT YOU’LL D0 Designs, codes, and/or configures solutions for moderate complexity Agile stories, with little guidance from senior software engineers — using AI-assisted development tools to accelerate implementation while independently validating all AI-generated output for correctness, security, and maintainability. Debugs and resolves moderate complexity software bugs or issues, working independently, and finds the real root cause and provides a fix without collateral damage — applying systematic debugging practices, including when using AI tooling to assist investigation. Writes automated unit and integration-level tests under own direction, including end-to-end test coverage using modern test automation frameworks. Designs and implements Infrastructure-as-Code (e.g., Terraform) and CI/CD pipeline changes for cloud-based (Azure) deployments with minimal guidance. Creates a conceptual design/architecture for small-scale software solutions with guidance from an architect or more senior software engineer. Provides guidance and mentoring to more junior software engineers, including on the effective and responsible use of AI-assisted development tools. Follows development standards and effectively demonstrates technical solutions to other software engineers in code reviews — including reviewing AI-assisted contributions with the same rigor as hand-written code. Assists in making source code management decisions for one or more teams. Performs complex source code management tasks independently. WHAT YOU’VE DONE Education and Work Experience: Bachelor’s degree, or higher education level, or its foreign equivalent, in Computer Science, Computer Information Sciences, and/or related field. Total Work Experience: 10+ years (software development), 6 years minimum Leadership Experience: 2 years minimum, 4 years preferred Product Experience: 4 years minimum, 6 years preferred Domain Experience: 4 years minimum, 6 years preferred Skills, Knowledge, Abilities, and Behaviors Expert in object-oriented design, Java or .NET development, relational OLTP queries, and relational database design. Expert in XML/XSLT document design, JavaScript/TypeScript development, HTML5 & CSS. Strong working knowledge of cloud infrastructure (Azure preferred), Infrastructure-as-Code tooling (Terraform), and containerization/orchestration concepts (Docker, Kubernetes). Expert with CI/CD pipelines (Azure DevOps or equivalent) and automated testing frameworks (e.g., Playwright, Pester, or similar), including diagnosing pipeline and deployment failures. Expert in Duck Creek Policy, Billing, Claims, Engagement (AP), or Data Insights. Understands how the Duck Creek Suite operates with an understanding of all the applications. Demonstrated, hands-on experience using AI-assisted coding tools (e.g., GitHub Copilot, Claude Code) as part of the daily development workflow, with sound independent judgment on when to trust, verify, or override AI suggestions, and able to mentor others in doing the same. Excels in the ability to manage deadlines, communicate in a team, and operate independently with guidance. Expert in how to estimate, analyze, and execute the Software Product Development Lifecycle with Agile methodology. Excels in Insurance domain knowledge. CORE COMPETENCIES Our team is built on strong core values that guide how we work and grow together. We prioritize clear and thoughtful communication, fostering open collaboration across diverse perspectives to achieve shared goals. We approach challenges with curiosity and critical thinking, seeking creative solutions while remaining adaptable in a fast-changing environment. We take accountability for our work and outcomes, holding ourselves to high standards of integrity and professionalism. Above all, we are committed to doing the right thing—treating others with respect, embracing continuous learning, and engaging inclusively across cultures and backgrounds. LEARN MORE - Company Website – Transforming Insurance with Duck Creek's SaaS Solutions - Life at Duck Creek – Life at Duck Creek - Duck Creek - Benefits & Rewards – Wellbeing & Rewards - Duck Creek LOCATION & WAYS OF WORKING Duck Creek is a flexible-first company, offering employees autonomy in how they manage their day-to-day work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. role is aligned to a specific location, and you are expected to reside within reasonable proximity to that location. You will partner with your leader to participate in meaningful in-person moments that support team connection, collaboration, and business priorities. At the start of your employment, your work may be performed remotely, subject to business needs and company guidelines. As our Flying Together approach continues to evolve, you may be expected to transition to a hybrid work arrangement, including working from a designated office location on a schedule determined by your leader and organizational needs. The Company reserves the right to modify your work arrangement, including location expectations and in-person requirements, based on business needs, organizational policy, or regulatory considerations. WHAT WE STAND FOR Our global team values the unique perspectives each employee brings. Our success is driven by an inclusive culture where everyone can learn from one another, regardless of role or background. This collaborative approach helps us continuously improve our products, services, and systems. Duck Creek is committed to equal opportunity for all employees and applicants, with decisions based on skills, experience, and achievements—without regard to any protected status. We strive to lead by example in inclusion, diversity, and equity, creating an environment where employees can be their authentic selves. Our values guide us: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead. To learn more: AI STATEMENT To ensure an equitable and consistent process, candidates are expected to complete all interviews based on their own knowledge and experience. The use of AI tools during interviews is not permitted. PRIVACY NOTICE By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data – Refer Privacy Notice NOTICE Duck Creek Technologies does not accept agency resumes.