Software Engineer II (Authentication)

Job description

## **Who We Are** Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions: **Is this identity synthetic?** Detect AI-generated and manipulated voice and video. **Is this identity risky?** Identify fraud, suspicious behavior, and other risk signals. **Is this identity known?** Authenticate identities using voice, device, behavioral, and other signals. Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions. Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents. Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. As a Software Engineer on the Authentication team, you will help build and operate the cloud services and infrastructure behind Passport as the platform continues its migration to the cloud. You will contribute to systems that need to be reliable, scalable, performant, and secure, while working closely with experienced engineers and cross-functional partners. This is an individual contributor role where you will take ownership of well-defined projects and services, contribute to technical decisions, and grow your expertise in cloud-native architecture and authentication systems. More specifically, you will: - Design, build, test, and maintain cloud services and workflows that support Passport and Authentication systems. - Contribute to projects from design and implementation through rollout and operational support, primarily using Go and Python. - Develop and operate cloud-native services across AWS and GCP, including technologies such as Kinesis, DynamoDB, and S3. - Apply established engineering patterns and contribute improvements to service reliability, scalability, performance, security, and maintainability. - Participate in technical discussions and help evaluate tradeoffs involving reliability, latency, security, cost, complexity, and delivery timelines. - Identify technical issues and operational risks within the systems you work on and collaborate with the team to address them. - Partner with software engineering, test engineering, research, and product teams to deliver new capabilities and improve existing systems. - Participate in code reviews, design reviews, and technical discussions, providing constructive feedback and learning from other engineers. - Help investigate and resolve production issues, and turn operational learnings into improvements to monitoring, alerting, runbooks, deployments, and service quality. - Use modern observability tools to understand system behavior, troubleshoot issues, and reduce recurring operational problems. - Contribute to the team's engineering practices through documentation, knowledge sharing, and collaboration. - Participate in the team's on-call rotation, including helping cover after-hours alerts as distributed support coverage expands. ## **What you’ll do** - Develop applications in Golang or Python on top of a modern cloud focused platform - Develop and maintain services using AWS native products such as Kinesis, DynamoDB, and S3 - Deliver production ready code from start to finish - Engage in design discussions with other team members to create a robust, secured, and scalable solution - Review code to maintain quality with an eye towards performance, scale, and security - Work in a cross-functional environment, composed of software engineers, test engineers, research scientists, and product managers - Participate in code reviews along with assigned mentors within team - Identify and evaluate new technologies for implementationContribute to improving software engineering best practice ## **Who you are** - You are a self-starter who can excel in individual within a team of excellent engineers - You are execution oriented and follow guidelines to drive a project to successful conclusion - You have experience in working closely with Product and Customer Engagement teams - You are an excellent communicator and have precise documentation skills. - Preferably, you have experience with customers and real world use cases with Pindrop or a related Security field. - You are resilient in the face of challenges, change, and ambiguity - You are optimistic and believe that you can make a problem into a solution - You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed - You take accountability, do the things you say you’ll do, under-promise and over-deliver - You are nimble and adaptable when priorities change and continue to see the “forest through the trees” - 2-5 years of Software engineering experience - Expertise in programming language of Golang (Go) - Experience with cloud computing environments, especially AWS or GCP - Familiarity with Data Structures, Algorithms, and Concurrency - Knowledge of different Data Storage technologies such as Redis, MySQL, etc. - Knowledge of Docker and container orchestration frameworks such as Kubernetes - Ideally, experience with AWS managed services such as S3, ElastiCache and DynamoDB - Linux/Unix system internals. - Proven track record of providing stable and secure code in production environments - Experience building microservices and RESTful APIs preferred - CI/CD pipelines using tools such as GIT, Jenkins, Spinnaker preferred - Experience with infrastructure as code tools like Terraform or AWS CDK preferred - Experience with Python preferred ## **Your skill-set:** - 2-5 years of Software engineering experience - Expertise in programming language of Golang (Go) - Experience with cloud computing environments, especially AWS or GCP - Familiarity with Data Structures, Algorithms, and Concurrency - Knowledge of different Data Storage technologies such as Redis, MySQL, etc. - Knowledge of Docker and container orchestration frameworks such as Kubernetes - Ideally, experience with AWS managed services such as S3, ElastiCache and DynamoDB - Linux/Unix system internals. - Proven track record of providing stable and secure code in production environments - Experience building microservices and RESTful APIs preferred - CI/CD pipelines using tools such as GIT, Jenkins, Spinnaker preferred - Experience with infrastructure as code tools like Terraform or AWS CDK preferred - Experience with Python preferred - 2-5 years of Software engineering experience ## **What’s in it for you:** As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. - **Within 30 days** you’ll have been introduced to your team, colleagues and have 1:1’s sessions to assimilate into the company culture. You will have the opportunity to learn the product in and out through training and a variety of resources, including the Engineering Manager - **Within 60 days** you’ll understand expectations for the team, and be able to start planning for development execution, while participating at the team level for assigned projects - **Within 90 days** you’ll have an intermediate level of familiarity with the product and architecture to start making technical decisions while adhering to the team execution methodology. ## **What we offer** As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: - Competitive compensation, including equity for all employees - Unlimited Paid Time Off (PTO) - Generous health and welfare plans to choose from - including an employer-provided “employee-only” plan! - Best-in-class Health Savings Account (HSA) employer contribution - Affordable vision and dental plans for you and your family - Employer-provided life and disability coverage with additional supplemental options - Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents - One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! - Identity protection through Norton LifeLock - Remote-first culture with opportunities for in-person team events - New hire and recurring monthly home office allowance - When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages! - Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!) - Company holidays - Annual professional development and learning benefit - Pick your own Apple MacBook Pro - Retirement plan with competitive 401(k) match - Wellness Program including Employee Assistance Program, 24/7 Telemedicine #LI-Remote Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $107,000—$132,000 USD ## **Not sure if this is you?** We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. ### **AI - A Transformative Force** At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. ### **Pindrop is an Equal Opportunity Employer** Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.