Software Engineer III , Caching

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

The Caching Team provides a performant, highly-available, and scalable caching platform for use throughout the Box platform. We serve as the caching layer within our core relational data tier processing tens of millions of requests per second, while also powering numerous critical, high-throughput, and low-latency workflows. Our goal is to provide easy-to-use solutions to the complex challenges of serving heavy load with strict consistency and high performance requirements, so that developers across Box can focus on shipping their business requirements.

Looking ahead, Box’s ever-growing usage means that we have to be ready to process higher scale than ever before, and continue to do so with the enterprise-grade reliability that our customers expect. You will have a unique opportunity to help design and build our next-gen caching architecture, owning critical initiatives that improve the performance, scale, and reliability of our services. You will also partner with engineering teams across the organization to understand their needs and drive architectural improvements towards the usability and impact of our platform. As a member of this mission-critical engineering team, your work will have significant impact on engineering at Box and our 40+ million users.

WHAT YOU'LL DO

• Contribute to the future of Box’s Caching architecture as we migrate our Memcached and Redis fleets to the next-generation of caching solutions.
• Develop solutions to the scale, performance, and resilience challenges involved with protecting an exponentially growing data tier serving tens of millions of requests per second.
• Partner with client teams to understand their traffic patterns and provide guidance on effective caching strategies.
• Deliver high technical excellence in operating our production-critical services and identify opportunities to continually improve their reliability.
• Collaborate with team members on technical design and architecture decisions to help shape the team’s technical direction.
• Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise.

WHO YOU ARE

• Bachelor's degree or equivalent in Computer Science, Mathematics or a related field
• 3+ years of professional software development experience
• Strong understanding of common algorithms, data structures, and code design principles
• Strong grasp of high-scale distributed systems

Preferred skills

• Experience with JVM-based languages such as Java and Scala
• Familiarity with caching solutions such as Memcached and Redis
• Passionate about scale and performance challenges

For more insight into Box's data tier, please see the following:

• Medium Blog: Strategies used at Box to protect MySQL at scale
• Medium Blog: Cache is the root of all evil

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

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