Software Engineer Principal ( Sr DevOps Engineer)

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Principal within PNC's Technology organization, you will be based in Dallas, TX or Pittsburgh, PA. Role Overview We are seeking a highly skilled Senior DevOps Engineer to design, implement, automate, and support enterprise DevOps capabilities across a portfolio of mission-critical applications and platforms. This individual will be responsible for building and maintaining CI/CD pipelines, release automation, infrastructure automation, deployment tooling, observability solutions, and platform engineering capabilities that enable development teams to deliver software securely, reliably, and efficiently. The ideal candidate possesses strong Linux administration skills, deep expertise in automation and release engineering, and hands-on experience with container platforms, infrastructure as code, monitoring, DevSecOps, and production support. This role will partner closely with application development, infrastructure, architecture, security, and operations teams to drive automation, standardization, reliability, and operational excellence. ________________________________________ Key Responsibilities • Design, implement, and maintain enterprise CI/CD pipelines and release automation frameworks. • Automate application deployment, environment promotion, and rollback processes across development, test, staging, and production environments. • Lead the automation of Pega deployment and promotion activities while establishing repeatable deployment patterns for other application platforms. • Support production turnovers, releases, and maintenance activities, including direct execution of deployments when required. • Develop and maintain Infrastructure as Code (IaC) solutions to automate provisioning, configuration, and platform management. • Build and maintain automation using Ansible, Jenkins, scripting languages, and other DevOps tooling. • Engineer containerized deployment solutions using Docker, Kubernetes, and OpenShift. • Implement and support monitoring, logging, alerting, and observability platforms to improve system reliability and operational visibility. • Partner with security teams to integrate vulnerability scanning, compliance checks, secrets management, and DevSecOps controls into delivery pipelines. • Develop operational standards, deployment procedures, runbooks, and disaster recovery processes. • Support root cause analysis, incident management, problem management, and continuous improvement initiatives. • Evaluate emerging DevOps technologies and recommend solutions that improve automation, reliability, scalability, and operational efficiency. • Serve as a subject matter expert for DevOps practices, release engineering, platform management, and operational excellence. Required Qualifications • 7+ years of experience in DevOps Engineering, Release Engineering, Site Reliability Engineering (SRE), Platform Engineering, or Systems Engineering. • Strong Linux administration and troubleshooting experience in enterprise environments. • Extensive experience with Jenkins pipeline development and administration. • Strong experience with Ansible and configuration management automation. • Hands-on experience with container technologies including Docker, Kubernetes, and OpenShift. • Experience implementing Infrastructure as Code solutions using Terraform, Ansible, or comparable technologies. • Experience supporting enterprise source control and repository platforms such as GitHub, GitLab, Bitbucket, Artifactory, Nexus, or similar tools. • Strong scripting and automation skills using Bash, Python, PowerShell, Groovy, or equivalent scripting languages. • Experience implementing CI/CD pipelines and release automation solutions. • Experience supporting highly available production environments and mission-critical applications. • Strong understanding of networking, security, operating systems, and enterprise infrastructure concepts. • Excellent troubleshooting, analytical, and problem-solving skills. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Aligns business strategy with software solutions. Proposes, designs & codes software solutions to address complex business needs. Oversees technical and procedural documentation required. Leads complex problem solving. Provides technical guidance and support to colleagues and solution development. Displays an innovative approach to apply modern principles, methodologies and tools to advance business initiatives and capabilities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Pega Platform, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies Application Design, Architecture, Packaged Application Integration, Product and Vendor Evaluation, Software Process Improvement (SPI), System Development Life Cycle, Technical Troubleshooting Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.