Software Engineering Manager, Enterprise Supervision

Job description

Tyler Technologies is seeking an experienced Software Engineering Manager to join the Enterprise Supervision engineering organization. In this role, you will lead a team of software engineers building cloud-native solutions on AWS while maintaining and evolving an established product platform. You will partner closely with product management, architecture, and peer engineering teams to deliver high-quality software that serves public safety and enterprise customers across the country. This position is based in our Modesto, CA office with a hybrid schedule of 3 days per week on-site. If you are a technically grounded leader who thrives on developing talent, driving continuous improvement, and shipping reliable software at scale, we want to hear from you. Hybrid Work Policy: The candidate is required to report into the Modesto, CA or office at least 3x per week. Please note: We are not considering candidates who require visa sponsorship for this position. This is a budgetary decision and due to the significant talent available currently who do not require such sponsorship. Responsibilities Lead a team of software engineers responsible for building and maintaining Enterprise Supervision features on a modern AWS-native platform (Lambda, SQS, RDS, ECS, and related services) alongside a legacy PHP stack, including engineers who work remotely. Partner with product management, architecture, platform operations, and support to align development priorities with business goals and customer outcomes. Coach, mentor, and develop engineers through regular one-on-ones, performance evaluations, and career growth planning; foster a culture of continuous improvement, accountability, and innovation. Drive adoption of Agile methodologies and DevOps practices to improve delivery velocity, quality, and operational reliability across the software development lifecycle. Balance roadmap execution with operational escalations; work with engineering peers to prioritize effectively and protect team capacity without sacrificing responsiveness to production issues. Define and track Key Performance Indicators to measure team health and delivery effectiveness; use data to identify and drive continuous improvement initiatives. Contribute to the year-over-year evolution of the Enterprise Supervision product and its underlying platform, including ongoing cloud modernization efforts. Champion process improvement initiatives across the team, including tooling enhancements, internal education programs, and engineering best practices. Qualifications Bachelor’s degree in Computer Science, Software Engineering, or a related field required. Minimum of 4 years of experience leading software engineering teams, with demonstrated ability to develop talent and deliver complex software projects on time. Hands-on software engineering background with experience building or maintaining large-scale web applications; familiarity with PHP, Node.js, MySQL, and RESTful API design is a plus. Experience with AWS services, particularly serverless and container-based architectures (Lambda, SQS, RDS, ECS), or comparable cloud platforms. Strong understanding of DevOps principles and modern software delivery practices, including CI/CD pipeline design and operation. Experience working within an Agile framework (Scrum or similar) and solid familiarity with SDLC principles and methodologies. Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders at all levels of the organization. Proven ability to make sound, timely decisions and navigate complex organizational and technical challenges. Strong organizational skills with the ability to manage competing priorities across multiple workstreams simultaneously. Ability to travel approximately 10% of the time to our Plano, TX office.