Software Product Manager

Job description

Software Product Manager Description - Job Summary HP is seeking an experienced Software Product Manager to help define, develop, and deliver software experiences that power hybrid work. This role is responsible for shaping and executing software product experiences spanning cloud services, desktop applications, mobile applications, and device management experiences. As a Software Product Manager, you will serve as the bridge between customers, engineering teams, business stakeholders, and go-to-market organizations. You will identify customer problems, translate market and stakeholder needs into actionable product requirements, and work closely with development teams to deliver solutions that create measurable customer and business value. This role balances strategic thinking with hands-on execution. Success requires strong product judgment, technical fluency, customer empathy, and the ability to lead through influence across a complex cross-functional environment. Responsibilities Product Experience & Roadmap Ownership Define and maintain product experience direction, roadmap inputs, and execution plans for a portfolio of software products and platform capabilities. Identify customer needs, market opportunities, and competitive trends to inform product direction. Translate business objectives into clear software experience priorities and product plans. Develop business cases, prioritization frameworks, and success metrics for product initiatives. Drive alignment across stakeholders on roadmap priorities, software experience outcomes, and delivery expectations. Product Experience Development Lead the product lifecycle from concept through development, release, and sustainment. Partner with engineering, UX, and architecture teams to define product requirements and deliver high-quality solutions. Translate customer and stakeholder needs into executable user stories and product requirements. Prioritize product backlogs and guide release planning activities. Monitor delivery progress and proactively manage risks, dependencies, and tradeoffs. Customer & Market Focus Act as the voice of the customer throughout the product lifecycle. Gather customer feedback through direct engagement, analytics, support insights, and market research. Evaluate industry trends, competitor offerings, and emerging technologies. Identify opportunities to improve customer experience, product adoption, and business value. Cross-Functional Leadership Collaborate closely with engineering, support, operations, quality, UX, marketing, sales, and business leaders. Drive decision-making across organizations by providing clear product direction and prioritization. Build alignment around product goals, requirements, and delivery plans. Influence stakeholders without direct authority to achieve desired outcomes. Operational Excellence Define and monitor product KPIs and success metrics. Use customer feedback, usage analytics, operational performance, and support data to drive improvements. Establish processes that improve predictability, quality, and efficiency of product delivery. Drive continuous improvement across product planning and execution activities. Communication & Enablement Communicate software priorities, roadmap direction, and delivery status to stakeholders at all levels of the organization. Develop and maintain product documentation, requirements, and release communications. Support launch readiness, training, and adoption efforts. Serve as a product evangelist across the organization. Education & Experience Recommended Bachelor’s degree or equivalent practical experience. 5+ years of experience in software product management, technical product management, or related roles. Experience driving software products through the full lifecycle from concept to release. Ability to work effectively with engineering teams and translate business needs into technical requirements. Strong analytical, communication, and stakeholder management skills. Experience leading cross-functional initiatives in a complex organizational environment. Preferred Experience with cloud services, SaaS platforms, desktop applications, mobile applications, or device management solutions. Experience working with enterprise software customers. Familiarity with Agile software development methodologies. Experience leveraging analytics and customer insights to drive product decisions. Understanding of hybrid work, collaboration technologies, or device ecosystems. What Success Looks Like Customers receive meaningful improvements that solve real problems and create measurable value. Product roadmaps are clearly prioritized and aligned to business objectives. Features and capabilities are delivered predictably with high quality. Stakeholders have confidence in product direction and execution. Product decisions are informed by customer feedback, data, and business outcomes. Adoption, engagement, and customer satisfaction improve over time. Knowledge & Skills Product Management Agile Methodology Backlog Management Roadmap Planning Customer Research Software Development Lifecycle User Story Development Requirements Management JIRA Scrum Kanban Principles Data Analysis Risk Management Process Improvement Change Management Product Analytics Release Planning Stakeholder Management Strategic Planning Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope • Impacts multiple teams and may act as a project leader providing direction to cross functional team activities and facilitates information validation and team decision making process. Complexity • Responds to moderately complex issues within established guidelines. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "