Solution Architect Senior - AI/ML Architecture

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Solution Architect Senior within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL; Dallas, TX or Denver, CO . This senior-level position is responsible for Strategy, Architecture, and Innovation spanning business, application, platform, data, and AI/ML domains. It interacts with senior business and technology leaders, SMEs, and business architecture partners to bridge current state needs with future state objectives, culminating in technology, data, and AI strategies and solution architectures that enable business outcomes and drive transformation. In this role, you will draw upon deep business, technology, data, and AI/ML architecture experience to partner with key stakeholders and ensure that strategic perspectives, architectures, artifacts, and roadmaps are well crafted, clearly communicated, and achieve stakeholder consensus. You will be required to understand complex business processes, system interactions, and data flows to develop modern, scalable architectures that support large scale transformation initiatives, including AI-enabled products, analytics, and automation use cases. Candidates should have a strong background in solution, platform, system, application, and data architecture, with solid working knowledge of business architecture, and demonstrated experience enabling AI/ML and Generative AI (GenAI) capabilities at enterprise scale. This role will assess and drive integration, data, and AI platform strategies to gain operational efficiencies, optimize product offerings, and deliver a compelling client value proposition—ensuring the bank’s portfolio of business capabilities, data assets, models, and enabling platforms are leveraged to their full potential. This position is highly visible and influential, demanding the ability to be strategic, conscientious, and deliberate. The role requires proven thought leadership, strong networking and interpersonal skills, political and emotional intelligence, excellent written communication, and the ability to understand and anticipate emerging business needs, data requirements, AI capabilities, and technology trends—while partnering with risk and governance teams to promote responsible AI (e.g., model risk management, fairness, explainability, privacy, and security). This role: • Develops solution, data, and AI/ML architecture and resolves complex issues across a variety of initiatives through requirements analysis, architectural leadership, and project supervision. • Designs solution architecture for large or complex programs, including system, application, data, and AI service designs, in alignment with enterprise strategies, standards, and target state roadmaps. • Defines and governs data architecture patterns, including logical and physical data models, canonical data structures, data domains, and master/reference data strategies, ensuring they support AI-ready data (quality, timeliness, lineage, and feature availability). • Provides architectural leadership for data platforms and data ecosystems, including data warehousing, data lakes/lakehouses, analytical platforms, streaming architectures, and cloud based data services—enabling AI/ML platforms (e.g., feature stores, model training and inference services) where appropriate. • Establishes and enforces best practices for data modeling (conceptual, logical, physical), data integration, data quality, metadata management, lineage, and lifecycle management, including practices that support model governance and auditability. • Partners with business, analytics, and engineering teams to ensure architectures support reporting, analytics, AI/ML and GenAI, regulatory, and operational use cases, including defining reference architectures and reusable patterns. • Provides consulting and guidance to IT, data engineering, and AI/ML engineering teams on data design, integration patterns, storage technologies, ML Ops practices, and architectural tradeoffs, including enablement of agentic coding workflows (e.g., AI-assisted development, test generation, code review, and secure SDLC integration). • Defines reference architectures, patterns, and guardrails for agentic development (e.g., repository-aware coding agents, workflow orchestration, prompt/tool governance, evaluation, and telemetry), ensuring alignment with security, privacy, and regulatory expectations. • Develops solutions that account for non functional requirements (e.g., scalability, performance, resiliency, security, privacy, and regulatory compliance) and applies appropriate architectural tactics to meet them, including AI-specific requirements such as model monitoring, explainability, and secure inference. • Communicates with clients and stakeholders to analyze business requirements, data needs, and processes; produces architecture recommendations that align business, technology, data, and AI strategies, including prioritizing high-value AI use cases and required capabilities. • Oversees architecture outcomes across initiatives, ensuring solution, data, and AI architectures meet functional, non functional, and governance requirements at each phase. • Collaborates with enterprise data governance and risk partners to ensure architectures align with data governance, security, privacy, regulatory standards, and model risk management (including appropriate controls for GenAI where applicable). • Explores new and emerging technologies and capabilities (e.g., cloud-native data services, GenAI and AI/ML platforms such as Microsoft AI Foundry, vector search, streaming, agent frameworks/orchestration, metadata and governance tooling), developing strategic viewpoints on how they enable business outcomes or introduce disruption. • Practices strong decision making and critical thinking by fully analyzing complex business, technology, and data related issues and driving productive, well reasoned outcomes. • Practices enterprise systems thinking, with a broad understanding of application, infrastructure, integration, and data architectures and how they collectively enable business capabilities. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Develops solution architecture and resolves complex issues in a variety of projects through the implementation of requirements analysis, expertise support and project supervision. Designs solution architecture in large or complex programs, including system and application designs, software and technical architecture, in accordance with strategies and objectives. Provides expertise for the solution architecture team and other IT staff on a variety of issues in software designs, system architecture and solution-oriented technologies. Communicates with clients and analyses business requirements and processes; makes recommendations, and leads in shaping future plans in solution architecture. Oversees solution architecture project outcomes, including hardware and software design; ensures that each project phase meets overall requirements. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Technical Knowledge Competencies Analytical Thinking, Effective Communications, Effectiveness Measurement, Industry Knowledge, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Platform Architecture, Problem Solving, Software Product Design/Architecture, The Open Group Architecture Framework (TOGAF) Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $112,000.00 – $228,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 04/02/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.