Solution Consultant

Job description

About G2 - The Company G2 is the world's largest and most trusted software marketplace. When you join G2, you’re joining the industry’s leading team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users. Now, we have joined forces with Capterra https://www.capterra.com/, SoftwareAdvice https://www.softwareadvice.com/, and GetApp https://www.getapp.com/ to create the largest source of online data and software insights to fuel intelligent buying in the age of AI. With 200M+ combined annual visitors and 6M verified reviews, we are now the centralized place to enable software buyers to make better and faster decisions with confidence. And we are just getting started! We are setting out to transform the global B2B software industry and become the most trusted data foundation for buyers and sellers of software for the age of AI. Does that sound exciting to you? Come join us as we try to reach our next PEAK! About G2 - Our People At G2, everything we are and what we do is grounded in our PEAK values— (Performance + Entrepreneurship + Authenticity + Kindness. Working at G2 means you are part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn. You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI https://company.g2.com/dei and philanthropic work (like our G2 Gives https://company.g2.com/gives program) because it encourages us all to be better people. ABOUT THE ROLE As a Solutions Consultant (SC) at G2, you will contribute to solution planning and design for sales opportunities for accounts in EMEA. Partnering closely with G2 sales representatives, your primary objective is to build compelling, data-informed narratives that demonstrate the value of G2's offerings when aligned with individual prospect/customer business goals. You will craft implementation plans for customers to integrate G2 data into their marketing and sales tech stacks. Your expertise in presenting G2 data and scoping integration requirements will be crucial in pre-sales calls, addressing audiences with varying levels of data fluency and technical knowledge. You will drive transparency, build trust in G2's data and marketing solutions, and secure buy-in from stakeholders by effectively communicating the actionable insights G2 data can provide within various sales and marketing tools, tailored to the most relevant customer use cases. This is a hybrid, in-office role requiring two days per week. The role will primarily support EMEA customers, with additional coverage for AMER clients. IN THIS ROLE, YOU WILL: Solutions Consultant Deliverables & Data Narratives: (60-80% of time) - Complete 4-6 Solution Consultant Requests (each tied to an active sales opportunity) per week. - Present data narratives on external sales calls - Create Value and ROI Assessments for G2 Marketing Solutions to demonstrate how G2 data can enhance customer sales and marketing effectiveness and resolve Go-to-Market business challenges. - Scope requirements for integrating G2 data within the customer's marketing/sales tech stack, and recommend the best integration or data delivery options. Provide workflow recommendations for effectively leveraging G2 data within each platform. - Collaborate with Account Executives (AEs), Account Managers (AMs) and Customer Success Managers (CSMs) in EMEA (and where needed, AMER) to understand prospect/customer goals and align assessment deliverables and solution plans accordingly. Continuous Learning & Development: (10-20% of time) - Engage in ongoing, mostly self-guided (after initial onboarding), learning and development activities to maintain Subject Matter Expertise in G2 solutions, data delivery and integrations (including API), and B2B SaaS Go-to-Market strategies. Lead and Support Additional Projects and Initiatives (10-20% of time) - Own or contribute to 1+ project per quarter that contributes to product enhancements, improves team processes, advances SC team towards achieving team mission and goals, or generates additional revenue for the company. MINIMUM QUALIFICATIONS: We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway. Technical Proficiency: - Advanced skills in Excel/Google Sheets - Proficient in Data Visualizations using Business Intelligence Tools (Sigma, Looker, Tableau, etc.) - Snowflake experience - AI prompting Data & Analytical Skills: - Strong data fluency (advanced data literacy) - Ability to evaluate, transform, and visualize data to create compelling value narratives B2B Marketing & Sales Knowledge: - In-depth understanding of B2B Marketing and/or Sales processes, KPIs/metrics, and Go-to-Market strategies Communication Skills: - Proven ability to present complex data and solutions to audiences with varying degrees of technical knowledge - Clear, concise, and organized writing and documentation skills - Excellent written and verbal communication skills in English; additional European language proficiency (e.g. French, German, Spanish) is a plus Experience: - 2+ years in a data-driven Pre-Sales, Marketing Operations, Sales Operations, Data Implementation, or Marketing Analytics role, or in a related field - 1+ years of customer-facing and/or executive presentation experience - Experience working with or supporting EMEA-based customers or stakeholders preferred Additional Skills: - Attention to detail with a track record in Quality Assurance, Testing, Copy Editing. - Creative problem-solving abilities - Ability to problem-solve technical issues with customer systems - Ability to build rapport and collaborate with others within the company and externally - The ability to learn quickly and work independently in a fast-paced environment PREFERENCES: Systems Integrations & Automation: - Experience with systems integrations, API automation, and concepts like Snowflake Data Sharing Technical Skills: - Proficiency in document formatting (PowerPoint, Google Slides, design skills, dashboard creation) - Experience with Salesforce reports or other sales/marketing reporting tools. - SQL proficiency - Experience with B2B marketing and sales tools (e.g. Salesforce, HubSpot, Segment) Our Commitment to Inclusivity and Diversity At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here https://culture.g2.com/commitments. -- For job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice https://legal.g2.com/applicant-privacy-notice before applying to this job. How We Use AI Technology in Our Hiring Process G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment. Your Choice Matters: If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way—we will ensure your materials receive a thorough manual review by our hiring team. For additional details about how we handle your information throughout the application process, please review G2's Applicant Privacy Notice https://legal.g2.com/applicant-privacy-notice.