Solution Consultant - LIMS - CPG & F&B

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities. ### The Role Veeva Systems has built the first modern cloud LIMS system, and we are hiring a Solution Consultant, LIMS for the Food & Beverage (F&B) and Consumer Packaged Goods (CPG) industries, to confidently demonstrate its power and value to our global enterprise customers. This exciting, high-impact role sits at the true intersection of business and technology within the QC Lab, placing you at the forefront of LIMS and Quality Platforms. As a vital member of the Veeva QualityOne Solution Consulting team, you will partner closely with our Strategy and Sales organizations to drive the sales process. Your primary focus will be leading customer-centric, value-driven demonstrations of Veeva LIMS within the Vault Quality Suite. Beyond LIMS, you will have the unique opportunity to expand your expertise by learning and presenting Veeva’s broader Quality Cloud solutions, including Veeva QMS, Veeva QualityDocs, and Veeva Training. This is an unparalleled opportunity to build cutting-edge skills with a first-of-its-kind application while shaping the lab of the future. At Veeva, you will collaborate with a passionate, growing team in an environment fiercely dedicated to employee and customer success. ### What You'll Do **Solution Demonstrations & Technical Presales** - **Conduct Needs Analysis:** Partner with prospects to uncover operational pain points and map out critical customer requirements - **Deliver Compelling Demos:** Configure and deliver highly relevant, high-impact product demonstrations of Vault LIMS and the broader Vault Quality Cloud Suite - **Build Proof of Concepts:** Lead collaborative workshops, Conference Room Pilots (sandbox exercises), and structured Proof of Concepts (POCs) to vividly illustrate how Veeva transforms a customer's business processes - **Act as a Trusted Advisor:** Serve as the definitive functional and technical expert for the customer throughout the entire sales lifecycle **Deal Support & Value Engineering** - **Craft High-Value RFP Responses:** Support strategic, solution-oriented, and value-driven responses to RFPs and RFIs, ensuring responses are aligned with customer objectives and deal strategy - **Apply Industry Insight:** Leverage your direct QC lab or informatics experience and Veeva best practices to guide customers toward implementing modern, best-in-class solutions **Cross-Functional Collaboration & Marketing Support** - **Drive Team Success:** Collaborate deeply with internal, regional, and cross-functional teams to ensure seamless customer alignment and eventual success - **Support Marketing Initiatives:** Assist marketing efforts by recording product feature videos, presenting educational webinars, and representing Veeva at key industry events - **Enable Sales Teams:** Partner with account executives to train them on core LIMS functionality, product value propositions, and effective technical discovery techniques ### Requirements **Experience & Industry Expertise** - **LIMS Application Experience:** 3+ years of experience working with, delivering, or supporting LIMS applications specifically tailored for the manufacturing sector - **Regulated Industry Domain Knowledge:** 3+ years of experience within F&B, CPG, Chemical, Pharmaceutical, or similarly regulated manufacturing environments - **Lab Operations Insight:** Direct, foundational knowledge of QC and laboratory operations within regulated process industries **Communication & Presentation Mastery** - **Elite Communication Skills:** Excellent verbal, written, and interpersonal communication capabilities - **High-Impact Presentation Skills:** Proven ability to present technical content clearly, concisely, convincingly, confidently, and with immediate credibility - **Relationship Builder:** Strong interpersonal skills with a genuine passion for collaborating and working closely with people **Drive & Execution** - **Self-Starter Mentality:** Driven individual who is highly motivated, comfortable taking initiative, and capable of working independently - **Critical Thinker:** Strong critical thinking and problem-solving skills to navigate complex customer scenarios - **Execution Excellence:** Detail-oriented with a high, self-imposed standard of quality, diligence, and a hard-working "want to win" attitude - **Travel Flexibility:** Willingness and ability to travel 20–30%, including international travel as required ### Nice to Have - **Pre-Sales Experience:** Proven success in a pre-sales (solutions engineering) or similar technical, customer-facing role for a commercial software company - **QC & Master Data Knowledge:** Direct familiarity with the Quality Control (QC) process, including its intersection with Manufacturing and QA, as well as hands-on knowledge of LIMS Master Data management - **Industrial Software Domain Expertise:** Strategic experience working with enterprise software solutions tailored for Quality Assurance and Manufacturing within the F&B, CPG, Chemical, or Pharmaceutical sectors - **System Familiarity:** Practical exposure to operational ecosystems such as LIMS, QMS, MES, or PLM software platforms - **Cloud & Implementation Background:** Technical experience with SaaS/Cloud architecture, enterprise software consulting, or large-scale project implementations - **Multilingual Capabilities:** Fluency in German, Italian, French, or other major global languages is a strong asset ### Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. - Follow the application process and submit your resume. - Within 3 days, you will receive a link to a personality assessment administered by a third party. - Once you complete the assessment, our team will review your full application package and follow up via email with our decision. - If moving to the interview stage, the process is as follows: 1. A conversation with the hiring manager 2. A practical case exercise 3. A final conversation with our group's Senior Leader. - Once all interviews are complete, the manager will be in touch with a final decision. ### Perks & Benefits - Medical, dental, vision, and basic life insurance - Flexible PTO and company paid holidays - Retirement programs - 1% charitable giving program ### Compensation - Base pay: $80,000 - $160,000 - The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.