Solution Consultant - Veeva Safety

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities. ### The Role If you have the ambition to join an exciting, well-established, and modern tech company, and have been seeking the ideal opportunity to do something new and interesting, then Veeva is for you! As a Solution Consultant, you are the primary bridge between complex pharmacovigilance challenges and Veeva's industry-leading cloud solutions. Working as a trusted advisor alongside Account Executives, you will support the sales process by helping Safety/Pharmacovigilance teams move away from fragmented legacy systems and toward a unified Vault Safety platform. At Veeva—a proud Public Benefit Corporation (PBC)—we offer excellent opportunities for our people to capitalize on their skills and grow in a dynamic, unique, and exceptional work environment. ### What You'll Do - **Solve Unique Challenges:** Analyze and understand customer challenges to craft solutions that show how Vault Safety streamlines end-to-end pharmacovigilance processes - **Showcase Value:** Configure and deliver compelling, tailored presentations and value-based demonstrations that highlight the tangible benefits of the Veeva Safety Suite - **Drive Innovation:** Use your industry experience to identify how Veeva solutions can replace manual processes and guide customers to a best-in-class solution - **Build Relationships:** Establish yourself as a trusted advisor by building deep, credible relationships with pharmacovigilance stakeholders - **Lead & Respond:** Provide solution-based responses to Requests for Proposals/Information (RFPs/RFIs) and lead Workshops and Proof of Concepts - **Collaborate:** Work closely with cross-functional teams, Account Partners, and Strategy to ensure customer success - **Evangelize:** Support marketing activities such as recording videos, presenting webinars, and attending conferences ### Requirements - 5+ years of experience within the Life Sciences industry - Deep working knowledge of and familiarity with end-to-end Pharmacovigilance processes (Case Management, Aggregate Reports, Analytics, Safety Signal Detection, Risk Management/RMPs, PSMF Management, and PV-Agreements) - Exceptional presentation skills and a team-first attitude - Technical curiosity and an understanding of cloud/SaaS technology - Driven self-starter; able to work independently in a fast-paced environment - Bachelor’s Degree - Willingness to travel 20-30%, primarily in the EU ### Nice to Have - Pre-sales, Solution Consulting, or other related customer-facing experience - Experience in Drug Safety/Pharmacovigilance groups within pharmaceutical, CRO, or biotech organizations - End-user and/or Administrator experience with Veeva products, Vault Safety, or other related Safety software - Experience with Artificial Intelligence (AI) or other advanced technical tools and concepts - Technically adept in terms of configuring our solutions to fit customer requirements - Multilingual (German, French, Italian) ### Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. - Follow the application process and submit your resume. - Within 3 days, you will receive a link to a personality assessment administered by a third party. - Once you complete the assessment, our team will review your full application package and follow up via email with our decision. - If moving to the interview stage, the process is as follows: 1. A conversation with the hiring manager 2. A practical case exercise 3. A final conversation with our group's Senior Leader. - Once all interviews are complete, the manager will be in touch with a final decision. ### Perks & Benefits - Work Anywhere - Annual allocations for charitable contributions - Fitness reimbursement