Solution Engineer Cloud and AI

Job description

Meet the team Join Cisco’s Global Virtual Sales and Engineering (GVSE) organization—one of the company’s fastest-growing, most innovative teams driving profitable growth across the Mid-Market segment worldwide. GVSE connects customers with transformative Cisco solutions that deliver business value and efficiency, adapting quickly to market and technology shifts. This dynamic, multicultural team thrives on collaboration, support, and empowerment, offering award-winning flexibility, coaching, training, and on-the-job learning to accelerate career growth. GVSE fosters a culture of innovation and community engagement, enabling team members to make a meaningful impact for customers and communities while succeeding in a supportive, agile environment. Your Impact Cisco is seeking a Solutions Engineer (SE) with a primary skillset in Cloud & AI (Data Center) infrastructure solutions and secondary knowledge in one or more of the following areas: Cyber-Security, Enterprise Networking, and Collaboration. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco’s product and services portfolio. First and foremost, you are a technologist; a technical leader and strategic partner to your account teams. You see industry trends, align to overall corporate strategies and initiatives, and are able to translate these into a clear plan for your customers. You always put the team first and are the embodiment of a trusted advisor. What You'll Do You will partner with your account managers to help drive strategic deals in the midsize and above market for Cisco. These segments have a balance of a large customers, across commercial, service provider and public sector and is a dynamic and extremely fast-paced environment. You will often encounter challenges for which the rulebook doesn’t yet exist and your solutions will push the boundaries what the customers had thought possible. You will acts as a customer-focused technical sales professional who provides technical information and guidance in a dedicated manner. Directly accountable for specific business opportunities across the Cisco portfolio and across all architectures in a technology stack. Including the above, the you will perform the following: Become a trusted technology advisor to the customer and the Cisco account team. Leverage an array of Cisco technology, services, and support specialists when necessary. Collaborate closely with AEs in account planning activities. Educate the customer on Cisco differentiation, creating demand. Work with key partners to scale and set a brand preference to Cisco. Align Cisco’s product and services capabilities to customers business drivers. Who You Are Are you a people-focused technical sales professional with a broad knowledge of Cisco and/or relevant industry products, solutions, technologies and related programs? Do you love crafting your own technical solutions to the most pressing customer challenges? If you love translating technology vision, strategy and goals into a compelling value proposition, if you are at as your best when you show customers how to transform their business by digital means, then we want you! For this position, we need: Previous technical pre-sales, technical support or solution deployment engineer experience of at least 3 years. Have proven experience in carrying and achieving large sales quotas. Some form of industry-relevant certifications are preferred and strongly encouraged Be a self-starter. Have strong problem-solving skills and ability to assess a problem and figure out an effective course of action with minimal guidance. Demonstrated experience in data-driven decision making and technical sales strategy creation Business-level English and native or close to native Arabic and French speaker is desired. Willing to interact daily with multinational stakeholders in either language. Fluency in any additional widely spoken language in EMEAR is always a plus. Have strong knowledge in datacenter technologies like networking and computing is a must, desired CCNP/CCIE level knowledge. Secondary general knowledge in one or more of the following areas: Cyber-Security, Enterprise Networking, and Collaboration. A degree in physical sciences, engineering or mathematics. You will need high emotional intelligence and a strong focus on soft-skills development. Can navigate between organizational levels, breaking silos binding people to work together. At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.