Solution Quality Analyst

Job description

**About us** We are a technology-enabled professional services company with two practices - Learning and Life Sciences - helping people thrive through innovative digital solutions. With operations in Croatia and the US, we combine human-centered design with technical expertise to meet the growing demand for accessible, engaging experiences. Through our proprietary methods, we transform clients’ programs into customized digital experiences - from design to delivery at scale - while maintaining efficacy and compliance. By bridging the human experience and technology, we deliver meaningful outcomes for clients and their audiences worldwide, advancing our vision of Healthy Minds, Healthy Bodies, Better World. **What makes us stand out:** When asking employees why they enjoy working here, 100% of them answered: “**people**”; we are a group of **friendly**, **ambitious**, and **talented** individuals. We pride ourselves in putting people first and ensuring there’s no stress in their daily work, so they can do what they do best... **What You'll do:** As a Solutions Quality Analyst (SQA), you will ensure the quality, efficiency, and compliance of digital solutions in life sciences. You will lead validation documentation, oversee testing activities, and collaborate with project teams to maintain industry standards. This role reports to the Solutions Quality Analyst Team Lead and requires strong analytical skills, attention to detail, and a proactive approach to quality assurance. ### Your Role and Responsibilites: - Develop and execute validation documentation, including Test Plans, Test Cases, Test Summaries, and Traceability Matrices. - Define test parameters, conduct integration, functional, and stress testing for applications and hardware, and track/report defects. - Coordinate and oversee testing activities, ensuring efficiency and quality while triaging and resolving issues. - Participate in requirements and design reviews, identifying quality gaps and providing timely feedback. - Ensure compliance with industry regulations and Good Clinical Practices in all testing activities. - Generate reports from project management and defect-tracking systems as needed. - Support software design, configuration, and documentation to streamline implementation. - Assist with project milestones, deliverable reviews, and risk mitigation. - Develop and execute UAT documentation (UAT Test Plans, Scripts, and Summary Reports) and provide support as needed. - Collaborate with copyright/license holders and translation vendors as required. ### Who You Are: - You have 1–3 years of experience in enterprise software testing, with strong manual testing skills. - You demonstrate critical thinking and problem-solving abilities, along with strong attention to detail. - You possess excellent communication (both in English and Croatian), collaboration, and multitasking skills, enabling you to thrive in a dynamic environment. - You hold a high school diploma (required); a Bachelor’s degree in Computer Science, Engineering, or a related field is preferred. - Industry certifications (ISTQB, BBST, TAU, etc.) are considered a plus. \*We don’t expect candidates to have experience in every area or technology listed above. If you believe you would excel in this role, we encourage you to apply. We look forward to hearing from you! ### What Do We Offer: - Gross salary: 1,600 EUR per month - Six-month fixed-term contract - Christmas bonus and financial incentives for special life events - Flexible working hours with remote and hybrid work options - 25 days of paid vacation (annually) plus extra days when life happens - Regular 1:1 feedback, open communication, and supportive leadership - Health benefits, including supplementary insurance, preventive check-ups, 100% paid sick leave, and a MultiSport card - High-quality work equipment (IT equipment, coffee included)