Solutions Architect

Job description

POSITION OVERVIEW We’re looking for a Solutions Architect to lead the onboarding and implementation experience for our customers. In this role, you will be the primary point of contact during onboarding, owning both the technical solution design and the overall success of implementation. You will work closely with a Project Manager who supports execution, while you lead client conversations, guide solution strategy, and ensure customers are set up for long-term success. This role is ideal for someone who enjoys combining technical expertise, client leadership, and problem-solving in a fast-paced environment. KEY RESPONSIBILITIES - Technical Discovery: Partner with clients to uncover deep-seated requirements, identifying system constraints, data dependencies, and business goals early in the onboarding process. - Solution Architecture: Design scalable architectures using the Vantage platform, defining data flows and configuration approaches that minimize friction and maximize performance. - Onboarding Leadership: Serve as the primary client-facing technical lead, running high-stakes meetings including kickoffs, solution design reviews, and go-live validations. - Implementation Execution: Drive the end-to-end technical outcome of onboarding, making real-time decisions to adapt solutions and executing configurations or integrations as needed. - Cross-Functional Collaboration: Work closely with Project Managers to maintain timelines, while surfacing customer feedback to Product and Engineering to influence the future roadmap. - Risk Mitigation: Proactively identify and resolve technical blockers or integration hurdles, ensuring a smooth and predictable path to launch. QUALIFICATIONS - Professional Experience: 3–7+ years as a Solutions Architect, Implementation Consultant, Sales Engineer, or Technical Product Manager within a SaaS environment. - Systems & Engineering Acumen: Demonstrated ability to design and evaluate integration architectures, including RESTful APIs, event-driven patterns, and data transformation pipelines. Proficient in SQL and scripting (Python or equivalent); comfortable reading and reasoning about code written by engineering teams, even if not writing production code yourself. - Client Mastery: Proven ability to lead technical conversations with executive stakeholders, translating complex technical concepts into clear business outcomes. - SaaS Implementation Expertise: Deep experience in professional services or onboarding, ideally within a fast-growing startup or a data-heavy product environment. - Problem Solver: A resourceful mindset with the ability to think on your feet and make decisive technical calls when faced with legacy system hurdles. - Outcome-Oriented: A track record of driving successful go-lives where solutions are not just "functional," but perfectly aligned with the client’s strategic needs. - Collaborative Spirit: Experience working in a "pod" or partnership model (e.g., Architect + Project Manager) to balance technical excellence with project discipline. About Vantage Vantage is the first unified platform purpose-built for retail media orchestration, empowering enterprise retailers to seamlessly activate onsite, offsite, and in-store advertising. With a global presence in North America and Asia-Pacific, Vantage enables retailers to launch and grow their media networks through scalable technology and automated workflows, and is trusted by leading retailers like The Home Depot to power their retail media programs. For a closer look at what we do, our culture, and our benefits, check out our about us https://gotvantage.com/about-us/ and careers https://gotvantage.com/employment/ pages. Remote-First, Based in Toronto Vantage is proudly headquartered in Toronto, but we’re a remote-first team spread across North America (and beyond). Our flexible work philosophy means team members can thrive from wherever they do their best work—whether that’s from a home office, a local café, or while adding stamps to their passport. With a remote-friendly setup, home office support, and annual company retreats, we stay connected, collaborative, and energized—no matter the time zone. Vantage’s Commitment to Diversity, Equity, and Inclusion Vantage Analytics is fueled by the diversity of our talented employees. We are an equal opportunity employer and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage all individuals to apply for positions that fit their passions. We promote equality and strive to provide all current and prospective employees with support and opportunities. Reasonable accommodations are available to job applicants on request and throughout the application process. How Vantage Uses AI in the Recruitment Process At Vantage, we use AI-enabled tools to support our hiring process. This may include using AI to help organize, screen, and assess applications. We are committed to using these tools responsibly, and ensuring every candidate is treated fairly throughout the process. All hiring decisions at Vantage are made by our team. Who we invite to work at Vantage is a decision we only trust ourselves to make. What's Next? We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted. As part of the final stages of our hiring process, all candidates will be required to successfully complete a criminal background check.