Solutions Architect

Job description

SOLUTIONS ARCHITECT Full-time | Hybrid | Remote OXIO is the world’s first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs. Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly managed in the cloud as a modern SaaS offering. And it gets better - with full network access comes unparalleled business intelligence and insights to help enterprises better understand customer and machine (M2M) behavior. With a continuous focus on innovation, any company can build a powerful telecom presence with OXIO, and in addition help them glean unique customer insights like never before. Job Description: We are seeking a highly skilled and dynamic Solutions Architect with a strong background in the telecommunications industry and solutions engineering. This role is pivotal in driving the initial stages of the sales journey, engaging with technical and business stakeholders, and effectively presenting our platform's value proposition to prospective customers. You will play a crucial role in deal qualification, managing inbound leads from marketing efforts, SEO strategies, and referral channels. As the first point of contact in the inbound sales process, you will lead solution discovery, proposal development, and solution curation. This role requires a balance of technical expertise and the ability to communicate complex solutions to technically savvy audiences, with a strong focus on delivering tangible business outcomes and fostering lasting client relationships. KEY RESPONSIBILITIES: - Solution Presentation & Pitching: - Lead sales presentations and technical demos, effectively communicating the benefits of our platform to both technical and non-technical stakeholders. - Tailor pitches to address specific business pain points, emphasizing efficiency, scalability, and cost-effectiveness. - Technical Discovery & Proposal Development: - Conduct detailed technical discovery sessions with prospects to uncover requirements, challenges, and opportunities. - Develop customized solutions, write proposals, and contribute to the development of commercial offers. - Accountability & Sales Support: - Own the sales process from discovery to contract signing, ensuring customer expectations are clearly understood and met. - Collaboration & Knowledge Sharing: - Collaborate closely with the marketing team to refine sales pitches and materials, ensuring alignment with market messaging and customer needs. - Be an advocate for the customer internally, providing valuable feedback to the product and engineering teams to shape future solution offerings. REQUIRED QUALIFICATIONS: - Experience: - A minimum of 10 years of experience in a technical sales engineering or solutions engineering role, ideally in the telecommunications industry or with MVNx. - Experience working directly with MVNOs and a solid background in telecommunications technology and solution sales is essential. - Hands-on experience with cloud platforms, API integrations, and telecommunications software solutions - including BSS/OSS systems. - Familiarity with industry trends, regulatory requirements, and emerging technologies in the MVNO space. - Technical Knowledge: - Solid understanding of telecom architectures, services, and platforms. - Knowledge of MVNO models (full/light/thin), and telecommunications operations, including billing, network management, and customer provisioning. - Sales & Presentation Skills: - Proven ability to engage with technically savvy audiences, delivering clear, persuasive, and well-structured pitches, demos, and presentations. - Experience in driving a full pre-sales cycle: from technical discovery and qualification through proof-of-concept design, proposal development, to handoff with a strong focus on meeting customer expectations and delivering on promises. - Fluent English / Spanish speaker - Customer-Centric Approach: - Excellent interpersonal and communication skills, with a natural ability to build relationships and trust with customers and internal teams. - A consultative mindset with a focus on understanding customer challenges and designing tailored solutions. NICE TO HAVES: - Ability to manage large, complex deals, including multi-million line agreements. - Experience in the Mexican telecommunications market - Familiarity with TM Forum frameworks WHAT WE OFFER: - Competitive salary and stock option incentive program - Company paid healthcare - Flexible work arrangements - Company sponsored team-lunches and company retreats - International organization that enables you to work across boundaries, travel to different locations, and enjoy the dynamics of a rapidly growing startup - A diverse and inclusive team. - We welcome applicants from all backgrounds to apply regardless of race, ethnicity, age, disability status or other defining characteristics. OXIO is committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and empowered. We believe that diversity in all its forms drives innovation and creativity, and we strive to create an environment that reflects and celebrates the unique backgrounds, perspectives, and talents of our employees. We do not discriminate against any employee or applicant for employment based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. We are dedicated to providing a work environment free from discrimination and harassment. We committed to ensuring that all qualified applicants have an equal opportunity to apply for job openings. If you need assistance or an accommodation due to a disability, please contact us at hr@oxio.io for more information.