Solutions Consultant

Job description

ABOUT US Common Room is the AI GTM Platform that empowers your teams with AI agents built on complete buyer intelligence. We unify every signal across the full buyer journey into one continuously-updated, person-level view—so your team knows exactly who to target and why, what to say, and when to reach out. GTM teams are drowning in tool sprawl, fragmented data, and AI that doesn't deliver. Common Room replaces your disconnected stack with one platform built for scale and complexity. We bring together data, orchestration, and execution in one system built for orgs of 75-1000+. We've raised over $50 million from top-tier investors including Greylock, Index, and Madrona, and we're backed by 25+ operators from companies like Figma, Stripe, Airtable, Slack, Notion, Loom, and more. How you’ll contribute: - Serve as the product expert and trusted technical advisor throughout the sales cycle. - Partner closely with Account Executives to lead deep discovery across business objectives, technical requirements, data sources, and success criteria. - Translate customer challenges into clear, outcome-oriented solution designs aligned with Common Room’s capabilities. - Lead custom demos, technical deep dives, and pilot programs that validate value and technical fit. - Design solution approaches involving data ingestion, enrichment, identity resolution, automation, and integrations. - Confidently address technical questions related to architecture, data flows, security concepts, APIs, and scalability. - Help define success criteria, pilot plans, and evaluation frameworks that accelerate decisions and reduce risk. - Align stakeholders on what Common Room will—and will not—solve, setting clear expectations before deals close. - Partner with Customer Success and post-sales teams to ensure clean handoffs, continuity of context, and a strong foundation for long-term customer success. - Bring customer insights and field feedback back to Product, Engineering, and GTM leadership to influence roadmap, positioning, and how we sell. This role is primarily pre-sales focused, with close partnership across post-sales teams to ensure technical clarity, continuity, and successful outcomes. You will enjoy being a member of our team if you have: FROM AN EXPERIENCE PERSPECTIVE: - 2-4+ years of experience in Solutions Consulting, Sales Engineering, or Technical Pre-Sales within B2B SaaS. - A proven track record of leading POCs, pilots, or technical evaluations that influenced revenue outcomes. - Experience supporting complex, multi-stakeholder deals across growth, commercial, or mid-market segments. - Prior exposure to growth-stage or scaling companies with evolving products and GTM motions. FROM A TECHNICAL PERSPECTIVE, YOU: - Are fluent in modern CRM and GTM ecosystems (e.g., Salesforce, HubSpot). - Understand data flows, enrichment, and identity resolution at a practical level. - Are comfortable discussing integrations, APIs, webhooks, JSON, and system interoperability. - Have working knowledge of analytics concepts and applied AI/ML in a GTM context. - Can translate technical details into clear business value for non-technical audiences. FROM A WORKING STYLE PERSPECTIVE, YOU: - Take a solution-first, consultative approach to problem solving and selling. - Are confident leading technical conversations with practitioners, operators, and executives. - Communicate complex concepts clearly, both verbally and in writing. - Are organized, proactive, and comfortable managing multiple active deals. - Bring grit and resilience—you stay engaged when deals get messy, requirements evolve, or timelines slip. - Enjoy learning deeply, staying close to the product, and adapting as the platform evolves. - Are willing to travel for customer meetings, events, and team offsites when it meaningfully drives impact. In your first week, expect to: - Learn Common Room’s core personas, use cases, and GTM motion. - Get hands-on with the platform and supporting tools. - Meet your Solutions teammates, Sales partners, and cross-functional stakeholders. - Begin joining live customer discovery calls and demos. In your first month, expect to: - Be proficient leading discovery, demos, and technical conversations. - Begin owning Solutions responsibilities on active opportunities with support from the team. - Build strong working relationships with AEs and Customer Success partners. - Start contributing ideas to improve demos, pilots, and technical storytelling. In your first three months, expect to: - Be fully ramped and independently supporting active deals. - Demonstrate strong technical judgment and resilience in complex sales cycles. - Influence deal outcomes by improving clarity, confidence, and buyer alignment. - Contribute best practices that improve win rates, velocity, or evaluation quality. The compensation range for this position is between $120,000 and $160,000 (plus equity) depending on experience. OUR VALUES - Be Customer-centric - We work backwards from the needs of our customers. The crisp articulation of customer value guides our decisions. - Strive for Simplicity - We choose simplicity over complexity whenever possible. We seek to identify and understand the essential quality of what we are building. - Make it Happen - We are quick to take the first step, and prioritize decisiveness over fear of making a mistake. We don’t confuse motion for movement and we measure ourselves on impact over actions. - We’re In this Together - We measure personal success by the success of our customers and teammates. Relationships matter, and the strongest ones are built on the foundations of trust, enablement, and transparency. OUR BENEFITS Our investment in caring for our employees and their families is a key part of our values and culture at Common Room: - Competitive base compensation with meaningful equity ownership - Health insurance including medical, dental, and vision, HSA and FSA - We pay 100% of your employee premium and 50% of your premium for any dependents - Unlimited Paid Time Off - Paid Company Holidays - Work from home policy including a laptop and support for your home office needs - Monthly Remote Stipend - 401(k) self contribution - Paid Family Leave - Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle Common Room provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.