Solutions Consultant

Job description

**About OfficeSpace:** OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact. **About the role:** As a Solutions Consultant, you’ll shape how prospective customers understand, evaluate, and adopt OfficeSpace. You’ll partner with Account Executives to lead discovery, architect solutions, deliver compelling demonstrations, and guide complex technical evaluations across Corporate Real Estate, Facilities, IT, HR, and Workplace teams. You’ll turn business challenges and technical complexity into clear decisions and measurable outcomes. AI will accelerate how you research, prepare, design, and execute—but your judgment, storytelling, technical credibility, and ability to earn customer trust will make the difference. **What you’ll do:** - Own the technical and solution strategy across complex sales opportunities—from discovery through validation and close. - Lead high-impact discovery that uncovers business problems, workflows, technical requirements, success criteria, decision drivers, and hidden risks. - Translate customer needs into solution architectures that connect OfficeSpace capabilities to measurable workplace and business outcomes. - Design and deliver tailored demonstrations that tell the customer’s story, adapt in real time, and make complex capabilities easy to understand. - Lead technical evaluations and POCs with clear hypotheses, use cases, success criteria, dependencies, and decision paths. - Navigate enterprise architecture conversations across APIs, webhooks, SSO, identity management, employee data, Microsoft 365, security, and related systems. Identify technical risks early. - Partner with Product, Professional Services, Customer Success, Security, and other experts to build a credible path forward. - Orchestrate AI tools and agents to accelerate account research, discovery preparation, demo planning, technical research, solution design, and first-draft customer deliverables. - Verify AI-generated outputs before they influence customer recommendations, technical decisions, or external communications. - Help customers separate practical AI opportunities from hype and connect emerging capabilities to real workplace outcomes. - Lead complex RFPs, RFIs, security reviews, solution diagrams, technical documentation, and implementation assumptions—with AI handling repeatable synthesis and drafting where appropriate. - Build reusable discovery frameworks, technical patterns, prompts, demo assets, and AI-enabled workflows that raise the performance of the broader Solutions Consulting team. **What you bring:** - 5+ years of experience in Solutions Consulting, Sales Engineering, Solution Engineering, or technical consulting in SaaS. - Experience owning technical and solution strategy within complex B2B SaaS sales cycles. - Strong discovery skills. You move beyond stated requirements to uncover the real business problem, technical constraints, decision criteria, and outcomes that matter. - A track record of designing and delivering compelling software demonstrations for business, technical, and executive audiences. - Strong technical aptitude across enterprise software, integrations, APIs, identity, data flows, security, and solution architecture. - The ability to turn technical complexity into clear, relevant, outcome-driven recommendations. - Hands-on fluency with generative AI, agentic AI, and LLM-based tools in professional workflows—including an understanding of their limitations and verification requirements. - Strong AI orchestration skills. You can define an objective, provide the right context, structure an AI workflow, evaluate its output, verify critical claims, and decide where human judgment must take over. - The judgment to distinguish high-value AI applications from automation that creates unnecessary risk or complexity. - Strong written, verbal, presentation, and storytelling skills. - The ability to manage multiple opportunities without losing rigor, context, or customer trust. - A consultative mindset and the credibility to work across end users, technical teams, business leaders, and executives. - Experience with IWMS, workplace technology, enterprise integrations, POCs, RFPs, or technical evaluations is valuable. - Familiarity with GraphQL APIs, webhooks, SSO/SAML, SCIM, Microsoft 365, SaaS security and privacy concepts, AI agents, or prompt design is a plus. **Why OfficeSpace?** - **High-Performance Culture**: At OfficeSpace, we believe in the power of accountability, focus, and drive. Our A-Player team members work together to deliver measurable, meaningful results. We recognize and reward those who push boundaries and achieve excellence. - **Ownership and Accountability**: We trust our employees to take full ownership of their roles, providing the autonomy to innovate and the support to succeed. We seek individuals who are self-motivated and thrive in an environment where they can drive impactful outcomes. - **Technology-Forward**: As a company invested in cutting-edge technology, we integrate AI and other advanced solutions across our platform to enhance productivity, customer experience, and process efficiency. Our team members are excited by the potential of AI and proactively explore ways it can drive our success. - **Growth Mindset**: Continuous learning and improvement are integral to our culture. We encourage our team to embrace challenges, seek knowledge, and develop both personally and professionally. - **Innovation and Agility**: We foster a dynamic, fast-paced environment where fresh ideas and bold solutions are celebrated. We embrace change and thrive on turning challenges into opportunities, with a team that is agile, proactive, and resilient. - **Collaborative, Results-Driven Environment**: We value purposeful collaboration that leads to shared success and stronger results. While our team members are independent, they recognize the value of working together to drive our mission forward. - **Competitive Benefits and Rewards**: OfficeSpace offers comprehensive and competitive benefits packages globally, designed to support our team’s health, well-being, and financial security. We invest in our people so they can excel. *OfficeSpace is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. We are committed to basing all employment-related decisions upon valid job-related factors without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military status, veteran status, physical or mental disability, or any other status protected by law.*