Solutions Consultant (HubSpot)

Job description

### Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. ### About the Client The largest yoga studio chain in the United States, offering a fitness-focused approach to traditional yoga. By combining heated environments, strength training, and music-driven classes with a hybrid digital platform, the organization delivers a modern workout model designed to build physical strength and mindfulness for practitioners of all experience levels. - Review existing pipeline structures across the client’s sales segments and determine whether they accurately reflect how each segment operates - Identify scenarios and conditions that the current configuration does not handle reliably - Redesign pipeline stages, entry and exit criteria, required properties, and dependencies to improve data accuracy and consistency - Rebuild or repair automated deal-creation processes to ensure deals are generated accurately and associated with the correct records - Diagnose and resolve workflow failures, enrollment errors, and automation conflicts - Improve lead-routing logic, sequences, and other Sales Hub automation - Diagnose recurring data-quality issues and trace them to their source, including workflows, integrations, forms, and manual processes - Establish and document practical data standards, including required fields, naming conventions, deduplication rules, and lifecycle-stage definitions - Support the remediation of existing records while avoiding duplication of work already completed - Implement monitoring and controls that identify data issues before they affect end users - Establish sustainable CRM hygiene and governance practices - Partner with sales leadership to define reporting needs at the sales representative, manager, and executive levels - Build and maintain operational and leadership dashboards covering activity, pipeline movement, conversion, and segment performance - Develop custom and multi-object HubSpot reports - Reduce the manual effort required to produce recurring reports - Support and upskill the client’s existing reporting resource to avoid creating a single point of dependency - Assess which licensed HubSpot capabilities the client is not currently using - Evaluate potential enhancements based on business value, implementation effort, and organizational readiness - Provide clear recommendations on which capabilities should be adopted and which should be deferred - Configure approved enhancements and document what changed, why it changed, and how it should be maintained - Create and manage a prioritized, visible platform-optimization backlog - Investigate gaps between implemented automation and the benefits reported by end users - Distinguish between platform configuration, data-quality, process-design, and change-management issues - Remove adoption barriers caused by configuration or workflow design - Develop targeted enablement materials tied to specific platform and process changes - Support users through changes and reinforce consistent CRM practices - Help increase trust in HubSpot data, reporting, and workflows across the organization - Own an agreed backlog and report progress against established priorities - Coordinate priorities directly with client stakeholders with minimal oversight - Adapt plans as business priorities evolve throughout the engagement - Document configuration decisions, processes, and technical changes so platform knowledge remains with the client - Provide continuity and consistent platform ownership throughout the engagement - Coordinate effectively with Exadel’s existing distributed delivery team ### What You Bring - Substantial hands-on HubSpot experience as an administrator or solutions consultant - Deep HubSpot Sales Hub expertise, including: Pipeline and deal-stage architecture, Deal properties, Workflow design, Sequences, Lead routing - Demonstrated experience building and repairing automated deal-creation processes within a multi-pipeline environment - Strong CRM data-integrity experience, including data audits, deduplication, validation, remediation, and governance standards - Experience developing HubSpot reports and dashboards, including custom and multi-object reporting - Experience inheriting, stabilizing, and improving an existing HubSpot implementation - Experience diagnosing and resolving workflow failures, automation conflicts, enrollment issues, and record-association problems - Strong understanding of sales operations and the ability to distinguish platform issues from process or adoption challenges - Experience maintaining and prioritizing an evolving CRM optimization backlog - Strong written documentation skills - Clear, direct, and confident stakeholder communication - Ability to work independently at a part-time allocation without significant day-to-day oversight - Availability to overlap regularly with US business hours and Exadel’s delivery team ### Nice to have - Relevant HubSpot certifications - Experience supporting a multi-segment or multi-brand sales organization - Experience helping recover a CRM implementation that encountered adoption or data-trust challenges - Experience working with distributed or offshore delivery teams - Experience within consumer-facing or membership-based organizations - Exposure to high-volume, relationship-driven sales environments - Experience supporting organizational change and targeted CRM enablement ### English level Intermediate/Upper-Intermediate **Engagement Type:** Part-time **Allocation:** Approximately 20 hours per week, with increased availability during the initial stabilization period **Work Type:** Remote **Working Hours:** Regular overlap with the client’s US-based team and Exadel’s existing delivery team ### Legal & Hiring Information - Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more - Reasonable accommodations are available to enable individuals with disabilities to perform essential functions - Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs - Compensation details are shared with candidates at the early stage of the recruitment process. - The offer is not binding until a signed contract is in place. ### Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. - International projects - In-office, hybrid, or remote flexibility - Medical healthcare - Recognition program - Ongoing learning & reimbursement - Well-being program - Team events & local benefits - Sports compensation - Referral bonuses - Top-tier equipment provision ### Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.