Solutions Engineer

Job description

Canvas Medical is accelerating everyday medicine with an EMR platform built for healthcare automation. We create modern, elegant front- and back-end tooling to enable new ways for developers and clinicians to integrate data, automate workflows, and collaborate to solve healthcare's toughest challenges. In doing so we advance our mission to give care teams superpowers with software. Canvas is institutionally backed by some of the greatest technology investors in the world (funded notable health tech companies such as GoodRx, Oscar Health, and Hims & Hers Health). Role Description We're hiring a Solutions Engineer to join our Engineering team and build the technical bridge between customer needs and platform capabilities. This role is the engineering counterpart to our Solutions Consultants—where they translate customer needs into requirements, you'll transform those requirements into robust, scalable technical solutions that push the boundaries of our platform. As a Solutions Engineer, you'll architect and implement custom solutions using the Canvas SDK, build reusable plugins and integrations, and extend our platform's capabilities to meet complex healthcare automation challenges. You'll partner closely with Solutions Consultants to prototype rapidly, validate technical approaches, and deliver production-ready solutions that delight customers. This is a builder role where you'll directly impact how healthcare providers leverage our EMR platform while contributing to the evolution of our developer tools and SDK. The ideal candidate brings strong engineering fundamentals, passion for healthcare technology, and exceptional ability to navigate between rapid prototyping and production-quality code. You'll thrive in collaborative environments, balance customer urgency with engineering excellence, and drive technical decisions that scale. We're looking for someone who experiments fearlessly, iterates quickly, and can build elegant solutions from the ground up while maintaining the robustness required for healthcare systems. ### Responsibilities - **Technical Solution Development** - Build production-ready solutions using the Canvas SDK, demonstrating mastery of event-driven architectures, handlers, and effects - Transform PRDs from Solutions Consultants into elegant, maintainable code that solves real healthcare workflow challenges - Create robust plugins and integrations that extend platform capabilities while maintaining HIPAA compliance and clinical documentation standards - Develop and maintain a library of reusable components and patterns that accelerate future solution delivery - **Platform Enhancement & Innovation** - Identify gaps in SDK capabilities and contribute directly to platform improvements through pull requests and feature development - Design and implement new SDK features that enable broader solution patterns across the customer base - Build developer tools and utilities that improve the efficiency of both internal teams and external developers - Create technical documentation, integration guides, and reference implementations for complex solutions - **Cross-Functional Technical Leadership** - Partner with Solutions Consultants to validate technical feasibility and architect optimal approaches - Collaborate with core engineering teams to align custom solutions with platform roadmap and architectural standards - Enable customer success through technical workshops, debugging sessions, and solution handoffs - Mentor Solutions Consultants on technical concepts and best practices for SDK usage ### Qualifications - **Required Experience & Background** - Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience - 2+ years of professional software development experience with modern web stacks - Demonstrated ability to build end-to-end solutions from requirements to production deployment - Strong problem-solving skills with ability to navigate ambiguous technical challenges - **Technical Skills & Capabilities** - Proficiency in Python is mandatory. - JavaScript/TypeScript and modern frontend frameworks (React preferred) are a bonus. - Experience with API design, event-driven architectures, and plugin-based systems - Strong understanding of software design patterns, testing practices, and code maintainability - Comfort with rapid prototyping while maintaining production-quality standards - Experience with version control, CI/CD pipelines, and modern development workflows - **Healthcare & Domain Expertise** - Interest in healthcare technology and improving clinical workflows through automation - Understanding of healthcare data standards (FHIR, HL7) or willingness to learn quickly - Ability to translate clinical requirements into technical architecture decisions - Appreciation for the complexity and criticality of healthcare systems - **Personal Attributes** - Builder mentality—passionate about creating solutions that directly impact users - Collaborative approach to problem-solving with strong communication skills - Growth mindset with ability to learn new technologies and domains rapidly - Pragmatic engineering approach—knows when to build for today versus tomorrow - Customer empathy with drive to understand and solve real user problems - **Nice-to-Have Qualifications** - Experience building or maintaining SDKs, developer tools, or platform products - Background in healthcare IT, EMR integrations, or clinical systems - Familiarity with regulatory requirements (HIPAA, FDA guidelines) for healthcare software - Experience with Python for backend services or data processing - Prior experience in customer-facing engineering or solutions architecture roles - Contributions to open-source projects or technical community engagement ### What Success Looks Like at 90 Days - Ship 5+ production-ready solutions that demonstrate deep understanding of the Canvas SDK and platform capabilities - Contribute at least 2 meaningful enhancements to the SDK or developer tools based on customer solution needs - Establish strong working relationships with Solutions Consultants and become go-to technical partner for complex implementations - Create technical documentation and reference implementations that enable self-service solution development