Solutions Engineer

Job description

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! The Solution Engineer role focuses on developing new features and resolving bugs based on user stories using core technologies like Javascript (Angular), HTML, and CSS coding standards and patterns. Responsibilities include driving product innovation while ensuring high-quality, reliable software delivery, participating in code reviews, and collaborating with an Agile team using JIRA and GitHub. ### What you will do: - New Functionality & Bug Fixes: Develop new functionality and complete bug fixes based on user stories, ensuring high-quality software delivery that earns the confidence of testers and stakeholders. - Core Development Skills: Apply a solid foundation in core development principles, using technologies like Javascript (Angular), HTML, and CSS to enhance or build new functionality. - Code Reviews & Collaboration: Participate in code reviews, providing and receiving constructive feedback. Collaborate effectively with developers using tools like JIRA and Git, and maintain positive working relationships within the Agile team and stakeholders. - Build & Deployment proficiency: Maintain full knowledge of the team's build system and deployment pipeline, ensuring smooth development and operational processes. - Feature Ownership & Design: Take ownership of features from design through implementation, making trade-offs in technology decisions, and ensuring proper documentation from design to code comments. Keep team documentation up to date. - Drive Operational Excellence: Identify and eliminate persistent root causes affecting customers and the team, driving operational excellence in development and deployment. - Operational Support & Problem Solving: Participate in on-call rotations, responding to and resolving operational issues, collaborating with developers to identify root causes, and taking initiative to fix critical issues without needing assignments. - Cross-Team Communication & Representation: Communicate effectively across teams, working closely with CloudOps, DevOps, Product, Design, and other stakeholders, and represent the team when interacting with external parties like Team Leads and other departments. -Use inline code-completion tools as part of your daily IDE workflow, with guidance from senior developers on validating suggestions. -Use conversational AI assistants to support debugging, understanding unfamiliar code, and drafting documentation. -Verify AI-generated output before submitting it for review — check correctness and flag anything you're unsure about. -Learn to recognize which tasks are well-suited for AI assistance versus tasks that need more careful human judgment. -Document what worked and what didn't when using AI tools, and share those learnings with your team. ### What you will bring: - 3+ years of experience in software development, delivering high-quality software. - In-depth knowledge of JavaScript, HTML, CSS, and core web development principles, frameworks and patterns. - Experience in cloud technologies, microservices, DevOps practices, and CI/CD pipelines. - Knowledge of version control systems such as GitHub, as well as with Network and Browser debugging tools (Chrome DevTools, Postman, Fiddler). - Proven experience with Scrum/Agile methodologies with changing priorities and working in geographically distributed cross-functional teams. - Strong communication, time management, interpersonal and team-building skills