Solutions Engineer (BA)

Who We Are

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

What You Will Be Doing

• Serves as the primary technical point of contact for enterprise level clients of our GlobalLink suite of products

• Coordinates installations, configurations and upgrades of new and existing technology products

• Gathers client requirements in order to craft and document technology solutions

• Executes technology solution all the way through development, testing, QA and launch

• Assists clients to “language enable” their content management systems

• Serves as point of escalation for any client support issues

• Coordinates tasks between client and language services teams

• Assists Product Management by communicating client requirements that need to become new features and bugs that need to be addressed

• Ensure client launch deadlines are met, and that proper risk analysis is performed

• Manage multiple clients at different stages of the implementation cycle in parallel

Who We Are Looking For

The TransPerfect Technology division is looking for motivated ambitious technical talent for its Professional Services group. As part of one of TransPerfect’s fastest growing divisions, this position will give any successful applicant an incredible opportunity for career advancement as well as many exciting possible career paths.

Solution Engineers lead implementations of the GlobalLink Suite and the integrations with its ecosystem, including Machine Translation, CMS, eCommerce and Marketing platforms to name a few. Our team works with both internal and external clients that vary between system integrators, enterprise solution teams, business users, and linguists.

Due to the wide and varied nature of client architectures, Solution Engineers gain expertise in a wide variety of applications such as Adobe AEM, Sitecore, Salesforce Commerce Cloud, Hybris, Drupal, and Episerver, often working in tandem with consulting engineers from these companies.

Solutions Engineers are technical experts, great communicators, who are self-motivated action-takers, as we innovate to deliver leading-edge, world-class translation software solutions to help clients deliver in international markets.

Your experience includes

• Minimum Bachelor’s Degree

• Experience in web technologies (web servers, application servers etc.)

• Experience with Linux and MySQL or equivalent

• Experience with product management techniques

• Excellent written and verbal English communication skills

• Excellent problem solving and analytical skills

• Strong interpersonal skills and effective time management skills

• Strong documentation skills

Where Your Career Is Going

At TransPerfect, there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. If you’re ready to join a growing company and jumpstart your career, we want to hear from you! All departments offer career growth and development that can combine your skills, interest and experience.

We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

In order to apply, please submit your CV in English