Solutions Engineer (East Region)

Job description

ABOUT THE COMPANY Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them. Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve. ABOUT THE ROLE We are looking to hire a Solutions Engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI. This role is based in our NYC, NY office. WHAT YOU'LL DO - Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers - Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility - Deliver product and technical presentations to potential and existing customers - Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape - Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material IDEAL CANDIDATE CREDENTIALS - 5+ years of experience as a Sales Engineer or in solutions consulting - Ability to connect a customer's specific problems to Braintrust's solutions - Proficiency in Typescript and Python - Has written prompts / tinkered with GPT models and apps BENEFITS INCLUDE - Medical, dental, and vision insurance - Daily lunch, snacks, and beverages - Flexible time off - Competitive salary and equity - Wifi & cellphone stipend EQUAL OPPORTUNITY Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.