Solutions Engineer (Europe) — Platform Solutions Group

Job description

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. ### What You'll Do **Own the Technical Engine for Every Opportunity** - Take full ownership of the technical workstream on enterprise opportunities — from first discovery call through contract signature - Build and drive the solution narrative: architecture, integration approach, platform fit, and commercial rationale - Stay ahead of the deal — proactively identify technical risks, gaps, and objections before they surface in the room - Serve as the senior escalation point on advanced solutioning across high-impact opportunities **Partner with Sales to Win** - Attach early to opportunities and work shoulder-to-shoulder with Sales from qualification through close - Align solution strategy to the client's business outcomes and the commercial objective — you understand both - Co-own deal strategy with your Sales counterpart — technical positioning, competitive differentiation, stakeholder mapping - Own the room in executive-level client discussions — build credibility, neutralize objections, accelerate decisions - Drive RFI/RFP responses with sharp, solution-oriented narratives that make the technical case for FreedomPay **Architect What Others Can't** - Conduct deep technical discovery to map client systems, data flows, and integration requirements - Design scalable, secure solutions across FreedomPay's platform — APIs, hosted fields, payment orchestration, token vault, middleware, and data feeds - Guide clients through integration strategies across POS, eCommerce, mobile, and partner ecosystems in European markets **Expand Revenue Within the Portfolio** - Stay engaged post-signature on strategic accounts — identify opportunities for expanded platform adoption across products, integrations, and use cases - Support Acquire and Expand motions across the portfolio in partnership with Sales and Account Management - Partner with Product and Engineering to validate approaches and feed field insights back into platform development **Build Scalable Assets** - Develop reusable reference architectures, integration patterns, and technical playbooks - Create client-facing materials — architecture diagrams, integration guides, solution narratives — that raise the bar across the team - Mentor Sales Engineers on advanced solutioning and enterprise deal strategy ### Requirements - 8–10+ years in Solutions Engineering, Sales Engineering, or a comparable client-facing technical role - Deep payments / fintech domain expertise — you understand how money moves, including the European landscape: PSD2 / SCA, SEPA, local card schemes, multi-acquirer setups, and cross-border and DCC flows - Strong command of APIs, enterprise integration architecture, and payment flows across POS, eCommerce, and mobile - Proven track record influencing large, complex enterprise deals through technical positioning - Instinct for working with Sales — you know how to be the technical co-pilot without slowing the deal down - Executive presence — you can go deep with an architect and board-level with C-level - Cross-functional instincts — Sales, Product, Engineering — you know how to work all three - Based in Europe, with the ability to travel across EU markets for client meetings, workshops, and go-lives ### Nice to Have - Experience with payment certifications, gateway integrations, and processor workflows - Background supporting both net-new enterprise pursuits and existing client expansion - Exposure to large-scale, multi-system implementations across hospitality, retail, or enterprise verticals - Fluency in Spanish or French, in addition to English — preferred for engaging clients and partners across Spain, France, and French- and Spanish-speaking markets