Solutions Engineer Manager (Pre-Sales)

Job description

At Fonoa https://www.fonoa.com, we’re on a mission to automate taxes for the digital economy. Global businesses face complex tax obligations when selling cross-border, and Fonoa provides a single platform to automate compliance, from validation and tax determination to e-invoicing and returns anywhere in the world. We work with some of the fastest-growing digital companies globally, helping them stay compliant, scale confidently, and focus on growth rather than bureaucracy. WHAT YOU WILL DO As a hands-on Solutions Engineer Manager, you'll lead and scale a high-performing team of Solutions Engineers. Based in NYC, you'll partner closely with our Sales, Product, and Customer Success teams to drive technical excellence and customer outcomes throughout the pre-sales lifecycle. YOU WILL: - Operate as a true player/coach supporting Solutions Engineers while personally partnering with Account Executives on enterprise deals. - Lead and develop a US-based team of SEs to deliver world-class tax/technical guidance and pre-sales support. - Shape and execute the Solutions Engineering strategy to support revenue growth and product adoption. - Collaborate with Sales leadership to align SE resources with enterprise opportunities and customer segments. - Develop scalable processes, methodologies, and enablement frameworks to drive operational excellence. - Support high-impact customer engagements, demonstrating Fonoa’s platform value to technical and business stakeholders. - Act as a cross-functional bridge with Product and Engineering teams, translating feedback into product insights. - Foster a culture of curiosity, accountability, and continuous learning across the SE organization. YOU WOULD BE A GREAT FIT IF: - You have 7+ years of experience in technical pre-sales, solutions engineering, or similar roles, including 4+ years in a leadership position. - You have experience building and scaling SE functions in B2B enterprise SaaS, ideally within fintech, tax tech, or API-driven platforms. - You thrive at the intersection of technology and business, and can simplify complex concepts for diverse audiences. - You’re an empathetic leader who develops talent, builds trust, and drives results through collaboration. - You’re comfortable in high-growth, fast-paced environments and can balance long-term goals with hands-on execution. - You have strong communication skills, executive presence, and a track record of influencing technical and commercial decisions. - Extra points if you have experience in selling into the office of the CFO or indirect tax. Fonoa is committed to fair and equitable compensation practices. The US base salary range for this full-time position is $180-250K + commission + equity + benefits, and represents Fonoa’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will depend on a variety of factors unique to each candidate, including but not limited to, the candidate’s years of experience, qualifications, relevant skill set, certifications, and geographic office location. Pay ranges may vary in different regions based on local market conditions and cost of labor. To learn more about life at Fonoa and our benefits, please visit fonoa.com/careers http://fonoa.com/careers. Additional Information Equal Opportunity Statement At Fonoa, we seek candidates from a wide range of backgrounds and perspectives, and we are proud to be an equal opportunity employer. We consider qualified applicants for employment without regard to race, color, religion, creed, gender, national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, military or veteran status, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender expression or identity, sexual orientation, citizenship, or any other legally protected status. Fonoa is committed to fostering an inclusive and accessible workplace where everyone has the opportunity to thrive. We comply with the requirements of all applicable California and federal employment laws, including those protecting disabled individuals. If you require a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us via email at people-ops@fonoa.com and describe the specific accommodation needed due to a disability-related limitation. Examples of reasonable accommodations include, but are not limited to: - Receiving application materials in an alternate format - Conducting interviews in an accessible location - Being accompanied by a service animal - Having a sign language interpreter present during interviews We respond to accommodation requests within three business days. Please note that non-disability related inquiries, such as application status follow-ups, may not receive a response through this channel. Fonoa will not discharge or otherwise discriminate against employees or applicants for discussing or disclosing their own pay or the pay of another employee or applicant. However, employees who have access to compensation information as part of their essential job functions may not disclose this information to others who do not have access, unless it is: - In response to a formal complaint or charge - In furtherance of an investigation, proceeding, hearing, or legal action - Consistent with Fonoa’s legal obligations to disclose such information As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants https://www.fonoa.com/legal/privacy-notice-job-applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.