Solutions Engineer, Sales & Partnerships

Job description

At Tapcart, we believe every brand needs a direct relationship with their customers - one they actually own. We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B+ in revenue processed. 200M+ shoppers worldwide. Brands like Princess Polly, Béis, Forever 21, and Young LA rely on us to power a large portion of their revenue. We're a lean team with minimal management and big autonomy. Everyone here builds and code is core to what we do - engineers, product, leadership. We use our own platform, we talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake and other top VCs. Profitable and growing. If you want a place where you own real outcomes, not just tickets, you'll fit in. **Why join Tapcart when you have a sea of other options?** - You want to be the technical voice in the room - on a sales call one hour, whiteboarding an integration spec with an agency dev the next - You're a builder - you'd rather sharpen an in-progress onboarding process into something scalable than wait for a finished playbook - You'll have a manager who clears the path, not one who watches every step **Don't proceed with applying if:** - You don't use AI tools daily to work faster and smarter - You can't hold your own with a CMO one hour and a developer the next - both audiences need the real answer - You need a fully-built process handed to you. This one's yours to stand up **What you'll be working on at Tapcart** - Partner with AEs as the technical lead on prospect and expansion deals - scoping what's native vs. custom, and giving buyers the confidence to sign - Run technical discovery on a brand's stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and turn it into a clear path to launch - Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement - Author specs for integrations and custom builds, review partner deliverables against them, and unblock developers as they build - Feed recurring partner and customer needs back to Product as structured input for the roadmap You'll be a true owner from first technical call to shipped integration, working side-by-side with Sales, Product, and partner developers, while staying close to merchants to deliver value early and iterate quickly. **Qualifications** - 3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role - ecommerce, SaaS, or Shopify ecosystem strongly preferred - Strong working knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations, and what's configurable vs. what requires custom dev - You can scope an ambiguous ask into a clear spec, and say "yes, here's how," "yes, but," or "not yet" with equal clarity - Bonus: hands-on Shopify experience (Liquid, Storefront/Admin APIs), agency-side background, or front-end/mobile dev chops **Compensation** $150-180k OTE **Benefits** Competitive salary and equity. Medical, dental, vision. 401(k). Flexible PTO. Remote-friendly. Home office stipend. Quarterly merchant stipend. Lots of swag drops.