SOR Quality Manager

Job description

WHY JOIN THE TEAM We offer: A family business with family values Team events and outings year-round Competitive compensation Interesting and challenging work – we’re leaders in the industry Ongoing investment in training and development Long-term stability and opportunity for growth Number one in Utilities Safety Construction A commitment to Diversity, Equity and Inclusion WHAT YOU WILL CONTIBUTE TO THE TEAM The Regional QA/QC Manager is primarily located in Scarborough, ON, requiring travel to various field locations as required. This key role will be a member of the regional leadership team and report to the General Manager. The successful candidate will be responsible for developing, implementing, and maintaining quality assurance and quality control programs across Utility and MEP Construction projects. This role ensures that all work activities, products, and deliverables comply with company standards, customer specifications, applicable codes, regulations, and industry best practices. They will guide the project teams in quality management, promote a culture of continuous improvement, and work closely operations, fabrication, project management, and field personnel to achieve the corporate goal of “Excellence in Quality, every time”. Duties and responsibilities include: Quality Management Leadership – Develop, implement, and maintain the QMS for the region. Maintain quality certifications. Ensuring that renewals are completed in a timely manner ensuring uninterrupted operations. Maintain compliance with ISO 9001 and other applicable quality standards. Ensure compliance with company quality policies, client requirements, regulatory standards, and contractual obligations. Establish quality objectives, metrics, and other continuous improvement initiatives. Provide leadership and technical guidance on QA/QC matters to project and fabrication teams. Review and approve Project Quality Plans, Inspection and Test Plans (ITPs), turnover packages, and quality documentation. Monitor field construction activities to ensure compliance with approved procedures, specifications, and drawings. Hire, train, mentor and manage quality team, working closely with the project managers to meet project quality needs. Conduct regular site assessments and audits to verify adherence to quality requirements. Investigate quality issues, deficiencies, and non-conformances and implement corrective actions. Provide regular quality updates to the Region, including Quality Moments, lessons learned, best practices, and other relevant quality-related communications, as applicable. Support project teams during client inspections, audits, and turnover activities. Liaise with Purchasing and Operations to establish quality requirements and ensure that suppliers and sub-contractors are rated as to their ability to conform. Develop and register WPS as required to meet project demands. Work with other managers and staff to identify and deliver quality orientations and training needs. Write and maintain various formal quality management documents such as manuals, policies, procedures, plans, checklists and records appropriate to existing and emerging regulator, client and internal needs. Minimize deficiencies and reworks through setting clearly defined quality targets. Interface with regulators and client auditors as required, ensuring ongoing compliance with applicable regulatory requirements, quality standards and client specifications and the execution of corrective actions to maintain quality program registrations. Identify quality training needs across the organization. Deliver quality awareness programs and technical training. Interface with corporate quality teams to collaborate and share information through the company quality library. Other duties as assigned. WHAT YOU CAN OFFER Degree or Diploma in: Electrical Utility, Mechanical or Electrical Engineering, Construction Management, or related discipline Quality Assurance / Quality Control Red Seal Journeymen with 10+ years in Quality related experience PMP designation is an asset CQA designation 10+ years' of QA/QC experience in implementing Quality Programs and interfacing with clients Familiarity with ISO 9001 Quality Management Systems Excellent analytical and decision-making skills, with commitment to excellence and high-quality work Knowledge and experience with site safety procedures, including electrical safety standards Proven experience with MS Office (Outlook, Word, Project, Excel) Familiarity with industry standard tools necessary to carry out QA and inspection work The expected salary range for this role is between $110,000 - $140,000 per year. The starting salary will be determined based on several factors such as the successful candidate’s qualifications, including but not limited to education and experience. Base pay is one component of Black & McDonald’s total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual discretionary bonus, career development programs, and other HR programs. Please be advised that a Criminal Background Check and Professional Reference Check will be required as part of our employment screening and selection process. Additionally, all applicants must be legally entitled to work in Canada, unless otherwise stated in the job posting. Black & McDonald welcomes and encourages applications from persons with accessibility accommodation requirements. Accessibility accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.