Spa Receptionist

Job description

As a Spa Receptionist at Villa Haven, you will be the first point of contact for spa guests, providing a warm welcome and ensuring a smooth and efficient spa experience. This role requires strong interpersonal skills, attention to detail, and the ability to handle multiple tasks simultaneously in a fast-paced environment. High school diploma or equivalent; additional education in hospitality, spa management, or customer service is a plus. Proven experience as a receptionist, preferably in a spa or hospitality environment. Excellent customer service and communication skills, both written and verbal. Strong organisational skills and attention to detail. Ability to handle a computerised booking system. Proficiency in Microsoft Office Suite and familiarity with spa management software (preferred). Ability to work flexible hours, including evenings, weekends, and holidays. Fluent in English; additional languages are a plus. Ability to work in a remote island setting and adapt to a tropical climate. At Villa Haven, understated luxury intertwines seamlessly with its pristine surroundings, fostering an ambiance of serenity and tranquility. Designed as a haven for those yearning to reconnect with nature, the resort blurs the boundaries between indoor and outdoor spaces, providing a holistic retreat for guests seeking rejuvenation.