Spa Supervisor (Vietnamese local)

Job description

Supervise spa therapists and attendants during daily operations. Ensure smooth scheduling of treatments and staff assignments. Handle guest feedback and resolve service issues professionally. Monitor cleanliness, hygiene, and service standards. Train and guide spa team members. Coordinate inventory control and ordering of spa supplies. Assist in achieving spa revenue and retail sales targets. Prepare operational reports and maintain records. Certificate or diploma in Spa Therapy, Hospitality, or related field preferred. Minimum 3 years in spa or wellness operations. Strong leadership and communication skills. Good organizational and problem-solving abilities. Knowledge of spa software and booking systems preferred. The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities. Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.