Spa Therapist

Job description

Company Description The Grand Tarabya Managed by Accor As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory. Job Description We are seeking a dedicated and compassionate Spa Therapist to join our wellness team in Istanbul, Türkiye. In this role, you will deliver exceptional therapeutic services while creating a serene and rejuvenating experience for our guests. As a Spa Therapist, you will combine technical expertise with genuine care to help clients achieve relaxation, wellness, and renewed vitality. Your commitment to professionalism, attention to detail, and customer-focused approach will be essential to your success in this position. Deliver professional, friendly, and engaging massage and body treatment services across all session lengths (30, 45, 60, 90, and 120 minutes) Provide specialized aesthetic services including facials, skincare treatments, and nail care as required Customize treatment plans based on individual guest needs, preferences, and health considerations Maintain exceptional client comfort and safety throughout all treatments and services Ensure a clean, organized, and hygienic work environment, with all equipment properly maintained and in safe working order Demonstrate comprehensive product knowledge and actively support retail sales initiatives Assist guests with information about hotel facilities and spa amenities in a helpful and informative manner Actively participate in spa operations, including team collaboration on treatments and service excellence Adhere to all departmental policies, procedures, safety protocols, and sanitation standards Respond promptly and professionally to guest inquiries and concerns, maintaining composure and courtesy at all times Contribute to a collaborative and inclusive team environment that supports continuous improvement Perform additional duties as assigned to support overall spa operations Qualifications Current certification from an accredited school of Massage Therapy and Aesthetics (required) All professional licenses must be current and valid (required) Excellent communication and organizational skills with strong attention to detail Demonstrated interpersonal and problem-solving abilities High level of responsibility, reliability, and professional integrity Ability to remain calm, courteous, and focused on guest needs in all situations Previous experience as a Massage Therapist or in a related spa/wellness role (preferred) CPR and First Aid certification (preferred) Strong knowledge of spa products, treatments, and their therapeutic benefits Physical stamina and manual dexterity to perform treatments effectively Proficiency in time management and ability to manage multiple client appointments Multilingual abilities, particularly Turkish and English (preferred) Customer service experience in a hospitality or wellness setting Commitment to maintaining the highest standards of hygiene and sanitation Ability to work collaboratively within a team-oriented environment Additional Information