Spa Therapist - Amanjena

Job description

Location Overview Join our team in Amanjena. Inspired by the rose-hued buildings of old Marrakech, palatial Amanjena is close to the fabled Red City, set in its own expanse of gardens and grand open spaces. Shaded courtyards with fountains lead to the central basin, bordered by spacious standalone Pavilions & Maisons, many with private pools. Views stretch across the olive groves and palms of the oasis, extending to the High Atlas Mountains on the horizon. Role A Spa Therapist’s mission is to determine and perform treatments designed to maintain and enhance a person's physical appearance: beauty treatments, facials, body treatments, massages, manicures and pedicures, hair removal, body wraps, etc. They must also participate in advising on and selling beauty products, considering the client's preferences. Responsibilities Identify the client's needs (examine the body part to be treated) and determine the appropriate treatments Explain A la carte treatments Advise on and present aesthetic products and services appropriate to the client's needs Comply with the set-up procedures for both branded and non-branded treatments Follow the reception protocol and in-room procedures (before and after treatments) Perform treatments Record details of all treatments taken by each client and send feedback to the spa reception desk Receive and follow opening and closing checklists Place linens in treatment rooms and changing rooms, as well as products, according to established standards Understand and anticipate guest needs Be attentive, accurate, and respond promptly to guest requests Ensure proper treatment room cleaning after each treatment Reset up treatment rooms after each treatment Follow the instructions, treatment schedules, and schedules established by the SPA Manager Comply with the hotel's internal rules and regulations and Spa standards Maintain an appropriate attitude to reflect and promote the Spa's image Constantly monitor personal hygiene Maintain uniform in good condition Ensure the cleanliness of equipment in the cabin Requirements Certification in Therapies and treatments. 1–3 years of experience as a therapist, preferably in luxury hospitality. Good Proficiency in English and French. Exceptional interpersonal and guest relations abilities. Flexible and adaptable, and strong attention to detail. Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home. If you thrive in an ultra-luxury environment and are passionate about crafting unforgettable guest experiences through strong leadership and operational excellence, we invite you to apply to join us on our journey.