Spanish Business Analyst – IT

Job description

Candidate Proficient with Spanish Preferred Shift: Tuesday – Saturday 9:30 AM to 6:00 / Sunday – Thursday 9:30 AM to 6:00 AM • Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. • Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organizations systems and capabilities. • Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. • Assists in the business process redesign and documentation as needed for new technology. • Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. • Educates the IT organization on the direction of the business. • Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. • Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge. • May make recommendations for buy versus build decision. • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. • Typically has 3 to 5 years of relevant technical or business work experience. • Participates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively. • UAT testing and defect management for a variety of applications and systems. • Assists in the analysis of underlying issues arising from investigations into requirements. • Project management, in depth analysis, and problem solving are daily competencies. Required Skills: • Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications. • Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities. • Manage the end-to-end automation process of internal and external business partners globally. • Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc. • Applicant must speak Spanish. • Flexible work schedule is necessary. • This position may require working nights and/or weekends per business needs. Preferred Additional: • Sales Force Experience Preferred Spanish Fluency (In addition to English) • Preferred Technical Support Certifications or Degrees • Preferred Shift: Tuesday – Saturday 9:30 AM to 6:00 / Sunday – Thursday 9:30 AM to 6:00 AM. Feel free to call me Vishwas Jaggi 973-475-7482 About Collabera: Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.