Spec: Sales Account Management

Job description

Business unit, Department, Reporting Business Unit CCO Department FSI / Retail & CPG / MIH / Public Sector / Coastal / Corporate Gauteng Reports to ME Sales Account Management Job Grade/Level S5 Core Description Responsible for achieving and exceeding revenue targets through the management of the full sales cycle for defined verticals and customer base. Key Deliverables / Primary Functions Develop, communicate, and execute a structured client strategy aligned to the Sales framework methodology to drive account growth and retention. Design and implement detailed account plans focused on revenue growth, client expansion, and strategic objectives. Manage sales activities to achieve agreed targets, ensuring delivery within approved budgets and corporate objectives. Monitor client satisfaction consistently and proactively address issues to maintain strong service quality and retention. Foster a culture of accountability and performance, driving objective-based management and customer-focused execution. Collaborate across internal teams to identify and sell new enterprise solutions into existing clients, delivering growth targets. Core Functional Skills & Capabilities Account Planning & Management Customer Focus Relationship Building Sales Pipeline Management Sales Strategy Core Behavioural Competencies Job Match Persuading and Influencing Presenting and Communicating information Delivering Results & Meeting customer expectations Relating and Networking Achieving personal work goals & objectives Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience Minimum of 5 years’ ICT experience in Account Management Role Or Minimum of 7 years’ ICT experience in Account Management Role Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Level of engagement Engagement will all levels within the organisation, internal and external to the business. Span of Control 0 Special Requirements / Employment Condition Valid Drivers license Required to travel locally and/or internationally Workplace / Physical Requirements Hybrid Remote Worker Non-Billable