Special Officer

Job description

We offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the discovery of a good book. Now’s your chance to join the best team in Brooklyn! The Special Officer’s responsibility is to oversee and provide a safe and secure environment for employees and customers. The Special Officer will patrol the Library’s grounds to maintain order, preserve the peace and safeguard life and property against fire, vandalism, thefts, etc. Will enforce Library policy and procedure and assist in resolving critical situations peaceably. It is also the responsibility of the Special Officer to inspect the bags and packages of employees and customers entering the building. Provide and recommend appropriate discipline for procedural violators. This is a full-time, union, non-exempt position. The hiring salary for this position is $40,393.18. Responsibilities Enforce the Policies & Procedures of BPL, NYS Penal Law & NYC Administrative Code Patrol designated areas of the library buildings and grounds to provide a safe and secure environment Provide quality customer service and information to employees and customers Package inspections for visitors entering the building Locks up and secures premises and contents within the building Notify appropriate agencies and individuals in the event of an emergency Aid sick and injured persons and completes an incident report; notify ambulance when necessary Make rounds throughout the building location and monitor security systems Write reports and informs appropriate departments on fire/life safety issues and hazards Ability to work at other locations throughout Brooklyn Qualifications A High School diploma or equivalent is required, some college a plus A valid New York State Driver’s license with good driving record Must also qualify for peace officer status & attend/complete a NYS Bureau of Municipal Police, Peace Officer program (per section 434a-7.0 Administrative Code, City of New York: age 21, must reside in 1 of the 5 boroughs, no felony or misdemeanors arrests/convictions, U.S. Citizen). NYCFD, Fire Guard/Fire Drill Conductor certification is preferred. A minimum of a least 1 years of security-related experience Must meet physical and medical requirements Extensive walking, standing & moving about for long periods of time Must be able to confront & deescalate problems and conflict Ability to work independently and provide the best customer service Excellent interpersonal (oral & written) skills Knowledge of Microsoft Word, Email Ability to work all shifts including holidays, Saturdays and Sundays ​ We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision. You will be immersed in a motivating and challenging environment where innovation is key to the organization. If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be. Brooklyn Public Library is an equal opportunity employer.