Specialist 1, Project Coordination and Education

Job description

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Helps the organization in project management through end to end coordination and delegation of information based on the needs of internal clients. Responsible for administrative and support functions related to delivery of Project and Educational Services. Project Coordination Take part in the project management phases: Conception, Initiation and Planning Implementation, Execution and Performance Project Close Gather all information needed for a project assigned as per work instruction or scope of work and execute as necessary. This primarily includes: Checking all necessary documents needed to proceed in processing the tasks Creating and managing records in Quickbase, Oracle, My Print Central or any related tool for support Sending all necessary information to all involved parties (internal or external) that may include forms such as registration forms, flyers, quotations, bid forms Identifying the required or requested service Notifying all involved parties – external or internal of the status of each project Processing invoices, payments, purchase orders and proper bill out Keep track of the records for each account and making it updated Provide reports such as but not limited to exit reports, certificates, forecast and other project delivery support documents. Build relationship with Project Lead, Contractors, Field Service Technician, Sales personnel, Customers, technical support, project engineers, customer service, and all involved parties to facilitate successful deliver of projects. Requires close supervision and guidance for Works with Key and Growing and/or Sustaining Accounts Phone and Email Support Provide support to internal and external customers through phone and email channels within the Service Level Agreement On-time Delivery Meet timelines associated with the tasks in an on-time manner and within quality standards Documentation Document all necessary instructions per functions and keep the existing updated Log Activities Log all activities regularly and accurately in QuickBase or in Time Educational Background or Relevant Experience Graduate of any 4-year business discipline course At least 1-year experience in project coordination/ administration, collections and customer service is required Experience gained from supply chain, engineering and manufacturing related business, plant operations is a plus. Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.